Senior Beauty Consultant & Product Advisor

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary + commission

Comprehensive training

Employee discounts

Career growth in a global beauty brand

Supportive remote team

Job summary

Placements24 is seeking a Senior Beauty Consultant & Product Advisor to provide expert virtual consultations and product recommendations for our premium beauty lines. This fully remote role supports clients from Paarl and beyond, delivering tailored skincare and makeup guidance.

You will leverage deep cosmetics knowledge, exceptional virtual communication, and strong sales skills to build client relationships, drive engagement, and achieve targets, while undergoing comprehensive product training

Qualifications

• Experience as Beauty Consultant, Makeup Artist, Skincare Advisor, or similar client-facing role.
• Deep knowledge of skincare, cosmetics ingredients, and makeup techniques.
• Excellent virtual communication and active listening skills.
• Strong sales aptitude with ability to meet targets.
• Proficiency with CRM systems and e-commerce platforms.

Responsibilities

• Provide expert virtual consultations and product recommendations.
• Deliver in-depth knowledge across skincare, makeup, and fragrance categories.
• Assist clients with online purchases and guidance on usage and ingredients.
• Conduct virtual tutorials and demonstrations to engage customers.
• Build relationships to encourage loyalty and repeat business.
• Collaborate with marketing to provide customer feedback and product insights.
• Aim to exceed sales targets through upselling.
• Stay updated on new launches and industry trends.
• Maintain records of client interactions and preferences.
• Support brand image through outstanding customer service.

Skills

Beauty consultant

Makeup artist

Skincare advisor

Sales acumen

Tools

CRM systems

E-commerce platforms

Job description

About the Role

Our client, a prestigious international beauty brand, is seeking an exceptionally knowledgeable and customer-focused Senior Beauty Consultant & Product Advisor to join their dynamic team. This role is fully remote, allowing you to leverage your expertise in beauty and skincare from anywhere. You will be the primary point of contact for clients seeking personalized advice, product recommendations, and support related to our premium product lines. This is a unique opportunity to shape client experiences and drive sales through expert consultation in the ever-evolving world of beauty. The ideal candidate possesses a deep understanding of cosmetics, skincare, and makeup artistry, coupled with excellent virtual communication skills, supporting clients in the Paarl region and beyond.

Key Responsibilities

• Provide expert virtual consultations to clients, assessing their beauty needs and recommending suitable products.


• Offer in-depth product knowledge across skincare, makeup, and fragrance categories.


• Assist clients with online purchasing decisions, addressing queries about product usage, ingredients, and benefits.


• Conduct virtual makeup or skincare tutorials and demonstrations to enhance customer engagement.


• Build and maintain strong relationships with clients, fostering loyalty and encouraging repeat business.


• Collaborate with the marketing team to provide insights on customer preferences and product feedback.


• Achieve and exceed sales targets through effective consultation and upselling techniques.


• Stay informed about new product launches, industry trends, and competitor activities.


• Maintain detailed records of client interactions, preferences, and purchase history.


• Contribute to a positive and professional brand image through outstanding customer service.

Requirements

• Proven experience as a Beauty Consultant, Makeup Artist, Skincare Advisor, or similar role, preferably in a retail or client-facing capacity.


• In-depth knowledge of a wide range of beauty products, including skincare formulations, cosmetic ingredients, and makeup application techniques.


• Exceptional communication, interpersonal, and active listening skills, adapted for virtual interactions.


• A passion for the beauty industry and a natural ability to connect with people.


• Strong sales acumen and the ability to meet and exceed targets.


• Proficiency in using e-commerce platforms and customer relationship management (CRM) systems.


• Ability to work independently, manage time effectively, and maintain a high level of productivity in a remote setting.


• A professional and enthusiastic demeanor.


• Ability to adapt to different client needs and provide tailored advice.


• Relevant beauty industry certifications or training are a plus.

Benefits

• This fully remote position offers significant flexibility and the convenience of working from home.


• Our client provides a competitive salary and commission structure, rewarding your sales performance and client engagement.


• You will receive comprehensive training on product lines and virtual consultation techniques, along with opportunities for career growth within a leading global beauty company.


• Employees benefit from substantial discounts on the brand's extensive product range and are part of a supportive, collaborative remote team.


• This role offers the chance to be an influential voice in the beauty world from Paarl or any location.