Senior Appliance Repair Technician

Placements24; Benoni; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Placements24 in Benoni, Gauteng is seeking a Senior Appliance Repair Technician to diagnose, troubleshoot, and repair major domestic appliances across various brands. You will handle service calls, communicate repair options and timelines, and maintain accurate service records.

The ideal candidate has strong mechanical and electrical diagnostic skills, practical knowledge of wiring, plumbing, and gas components, and a proven track record of quality workmanship.

Qualifications

• Proven experience as an Appliance Repair Technician across multiple appliance types.
• Strong diagnostic skills for mechanical and electrical issues.
• Proficiency with hand tools, power tools, and testing equipment.
• Knowledge of electrical wiring, plumbing, and gas components common in appliances.
• Valid driver's license and reliable vehicle.
• High school diploma or equivalent; technical certification is a plus.
• Ability to work independently and manage service appointments.

Responsibilities

• Diagnose and repair a variety of domestic appliances.
• Identify mechanical and electrical faults, and implement repair solutions.
• Perform routine maintenance and servicing to prevent future issues.
• Communicate clearly with customers regarding repair assessments, costs, and timelines.
• Maintain a clean and organized work vehicle, stocked with necessary parts and tools.
• Adhere to all safety guidelines and company procedures during service calls.
• Keep detailed records of services performed, parts used, and customer information.
• Stay updated on new appliance technologies and repair techniques.
• Handle customer inquiries and provide professional advice on appliance care and usage.
• Potentially assist in training or mentoring junior technicians.

Skills

Diagnostic skills

Customer service

Independence

Communication skills

Education

High school diploma or equivalent

Technical certification (plus)

Tools

Hand tools

Power tools

Testing equipment

Electrical testing tools

Job description

About the Role

Our client, a trusted provider of home appliance services, is seeking a Senior Appliance Repair Technician to join their dedicated team in Benoni, Gauteng . This role is essential for diagnosing, troubleshooting, and repairing a wide range of domestic appliances, including refrigerators, washing machines, dryers, ovens, and dishwashers. The ideal candidate will possess exceptional technical skills, a thorough understanding of appliance mechanics and electronics, and a strong commitment to providing outstanding customer service. Based in Benoni , you will be the go-to expert for resolving complex appliance issues for our valued customers. We are looking for a reliable and experienced professional to enhance our service delivery within the Gauteng region.

Key Responsibilities

• Diagnose and repair a variety of domestic appliances, including major brands and models.
• Identify mechanical and electrical faults, and implement effective repair solutions.
• Perform routine maintenance and servicing to prevent future issues.
• Communicate clearly with customers regarding repair assessments, costs, and timelines.
• Maintain a clean and organized work vehicle, stocked with necessary parts and tools.
• Adhere to all safety guidelines and company procedures during service calls.
• Keep detailed records of services performed, parts used, and customer information.
• Stay updated on new appliance technologies and repair techniques.
• Handle customer inquiries and provide professional advice on appliance care and usage.
• Potentially assist in training or mentoring junior technicians.

Requirements

• Proven experience as an Appliance Repair Technician, with expertise across multiple appliance types.
• Strong diagnostic skills for both mechanical and electrical issues.
• Proficiency with hand tools, power tools, and testing equipment relevant to appliance repair.
• Knowledge of electrical wiring, plumbing, and gas components common in appliances.
• Excellent customer service and communication skills.
• Ability to work independently and manage service appointments efficiently.
• Valid driver's license and a reliable vehicle.
• Physical ability to lift and maneuver appliances and work in various home environments in Benoni, Gauteng .
• High school diploma or equivalent; technical certification is a plus.
• A strong commitment to quality workmanship and customer satisfaction.

Benefits

• Our client offers a competitive remuneration package, with opportunities for performance-based incentives.
• Benefits include medical aid and access to a retirement savings plan.
• We provide ongoing training to keep you updated with the latest appliance technologies.
• Join a supportive team environment in Benoni that values expertise and promotes a positive work-life balance.
• This is a great opportunity to build a stable career in the essential home services sector.