Senior Alarm Systems Technician: Fault-Finding Pro

Fidelity Services Group

Noordwes

Presencial

ZAR 180.000 - 260.000

Jornada completa

Hace 5 días

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Descripción de la vacante

Fidelity Services Group in Nelspruit is seeking an Overactive Technician to visit challenging alarm systems and apply your technical expertise to deliver tailored solutions. You will consult with customers, diagnose faults (IDS/DSC panels), review existing systems, and present practical improvements while upholding service standards and safety.

PSIRA Grade C registration and a valid driver’s license are required, with 3–5 years of relevant experience; a technical high school matrix and

Formación

PSIRA registration – Grade C.
Valid Driver’s Licence.
Minimum 3 to 5 years Technical experience.
Fault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.
Matrix from a Technical High School preferred.
Tertiary qualification in electronics / electronic engineering preferred.

Responsabilidades

Consult with the customer to understand requirements pertaining to alarm system performance.
Review how the existing system fulfils these requirements and identify shortcomings.
Identify the root causes of false alarm activations.
Present a solution to meet business objectives and customer requirements; agree next steps.
Provide advice on how new technologies/equipment might enhance the solution.
Ensure service standards: check battery on every site, test signals on every call, fault finding, neat wiring, correct programming, correct placement of equipment, proper charging.
Own the customer until the false alarm situation is resolved.