Alarm Systems Technician: Fault-Finding & Customer Solutions

Fidelity Services Group

Oos-Kaap

On-site

ZAR 180,000 - 280,000

Full time

6 days ago

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Job summary

Fidelity Services Group is seeking an Alarm Technician to visit challenging alarm systems and apply expertise to deliver optimal customer solutions. The role focuses on fault finding, system assessment, and delivering effective protection for clients.

The position requires PSIRA Grade C, a valid driver’s license and 3–5 years of technical experience. Preference given to candidates with electronics/electrical engineering qualifications and a strong customer-service mindset.

Qualifications

PSIRA registration – Grade C.
Valid Driver’s Licence.
3–5 years technical experience.
Experience fault finding on alarm panels (IDS/DSC).
Matrix from a Technical High School preferred.
Tertiary qualification in electronics/electronic engineering preferred.

Responsibilities

Consult with customers to understand requirements for alarm performance and protection.
Review current system to identify shortcomings and root causes of false alarms.
Present solutions to reduce false alarm rates and meet customer needs.
Provide guidance on how new technologies/equipment can enhance existing solutions.
Ensure accurate documentation and stock/inventory management.
Implement the agreed solution and test system thoroughly.