Senior Air Export Controller

Savino Del Bene; Kempton Park; On-site; ZAR 360,000 - 720,000; Full time

Job summary

Savino Del Bene is seeking a seasoned Logistics professional to lead airfreight exports, forwarding and clearing, ensuring ISO compliance and a high standard of service. You will coordinate cross‑functional teams, manage KPIs and build strong relationships with internal and external clients.

The role requires 3–5 years in logistics/transport, a diploma or degree in logistics management, and a solution‑driven mindset.

Qualifications

• Matric required.
• Diploma/Degree in Logistics Management and/or relevant qualification.
• 3–5 years experience in Logistics and Transport industry, especially airfreight exports.
• Knowledge of ISO standards and Quality Systems.

Responsibilities

• Maintain productivity standards and discipline.
• Promote teamwork for a productive environment.
• Mentorship, guidance and knowledge sharing.
• Identify and record problems relating to processes and QA points.
• Drive continuous improvement and cost control across routes and services.

Skills

Mathematical analysis

Trend analysis

Time management

Query resolutions

Interpersonal skills

Strategic thinking

Problem solving

Attention to detail

Education

Matric

Diploma/Degree in Logistics Management

Job description

To undertake service excellence encouraging customer engagement and increasing profit(s) per customer whilst managing risk(s).

To embark on continuous system(s) and process(es) improvements and consistency.

To strive and achieve our business & departmental principles and touchpoints while maintaining our core values (Teamwork, Trust, Innovation, Respect and Integrity) and culture.

KEY CUSTOMERS

Internal clients

External clients

Savino Del Bene worldwide network

• Savino Del Bene offices

• Sister companies

KEY PERFORMANCE AREAS

KEY JOB OUTPUTS

• Maintaining discipline and upholding productivity standards
• Promoting teamwork for a friendly & productive environment
• Develop and maintain a high level of moral
• Mentorship, guidance and knowledge sharing (empowering others)
• Share knowledge, ideas and innovative thinking with each other
• Managing & initiating action(s) to prevent occurrences of any non-conformities relating to the stipulated processes & procedures
• Identifying & recording any problems relating to the processes, procedures and the Quality System(s)
• Initiate, recommend and provide solutions through the respective channels
• Strive to continually achieve the following key business drivers and KPI’s,
• Increase profit per customer
• Access to capital
• Positive cash flow
• Savino brand awareness
• Continuous systems and process improvement
• Building human capital ahead of demand
• Ensure all ISO requirements are implemented & adhere to at all times by all parties.

Business Processes & Policies

• Identify where automation, integration and technologies can be implemented to improve the deliverables of Savino Del Bene
• Develop new strategies for certain markets, clients, trades, routes and modes
• Analyze trends and data conclusions
• Analyze client activity, volumes moved, routes in operation, profits and losses
• Ensure all processes are adhered to and QA points are in place
• Ensure compliance and accreditation within the ISO system
• Close all / any gaps that might be present
• Strategic involvement with KAM’s (Key Account Manager) to establish client opportunities and securing for new or extension business.
• Full Airfreight Exports (Forwarding & Clearing) function to be handled with all associated activities & requirements.
• Ensure SLA’s (Service Level Agreements) are monitored, measured and up to standard on services received from SPs.
• Address any deviations / changes on the required level.
• Identify where automation, integration and technologies can be implemented to improve.
• Ensure competitive buying rates are achieved, harnessed and passed onto the respective departments
• Negotiate standardized / better buying rates and extended credit terms with all SP’s
• Appoint new service SP’s that are market innovators within the same frameworks as above
• Blacklist / suspend support to those SP’s that are not performing or are problematic or no longer viable
• Stive for common / same directed support with SPs to ensure all Savino offices align strategic support for maximum benefit harnessing.
• External client visit(s) where required and opportunities arise.
• Ensure SLAs are monitored, measured and up to standard on service provided to clients.
• Address any deviations / changes on the required level
• Eliminate risks to lose any clients whilst constantly growing the relationship
• Use any new processes, strategies, systems from one client (sector) to another client (sector) – clone success
• View clients as individual business units
• Pool & apply resources without stretching them too far
• Identify where automation, integration and technologies can be implemented in order to improve.
• Ensure deadlines are met to ensure no financial losses are suffered (update buying rates, route profiles and files for invoicing)
• Ensure standardize (but client specific i.e. adapted) pricing structures are in place
• Ensure on-time invoicing reporting (unbilled report & accruals)
• Ensure on-time query resolutions CBO and debtors management (customers) Updating monthly Airfreight, fuel surcharges and any other rates

Adhoc Duties

• As required from time to time by Manager
• Participate in organizational Processes
• Participate in Departmental Functions

QUALIFICATIONS REQUIRED

• Matric
• Diploma/Degree in Logistics Management or in Transport and Supply Chain Management and/or relevant Tertiary equivalent qualification.

EXPERIENCE REQUIRED

• 3 – 5 years’ experience in Logistics and Transport industry especially air freight Exports clearing and forwarding

KNOWLEDGE AND SKILLS REQUIRED

• Mathematical analysis
• Trend analysis
• Time management
• Query Resolutions
• Excellent interpersonal skills
• Balance finely between objectivity and subjectivity
• Think strategic & solution orientated
• Remove losses (processes or other) that do not work or contribute
• Well organized and administered to solve problems and simplify matters
• Balance finely between objectivity and subjectivity
• Think strategic & solution orientated
• Remove losses (processes or other) that do not work or contribute
• Well organized administered to solve problems and simplify matters

PERSONAL ATTRIBUTES/BEHAVIOURS/ATTITUDES

The following primary attributes are required for effective job performance.

• Propensity to own
• Propensity to hand off
• Resilient
• Problem Solving
• Self-confidence
• People Positive
• Attention to detail and Accuracy
• Professional and Presentable at all times
• Remain calm and collected when handling Pressure

All applicants for this position must understand and adhere to Savino’s core values.

• Teamwork: Work together to achieve our common goals, ensuring our competitive edge and developing better solutions; Principles:: Utilize our collective experience and the power of teams.
• Trust: An unwavering confidence in each other and our Abilities to do the right thing; Principles: Delegate authority to the appropriate level. Retain accountability for delegated work. Meet the expectations of your role. Honor agreements.
• Innovation: Striving for a better way and leading the market into technology and customer service; Principles: Learn from mistakes. Regard all ideas as good ideas. Look beyond the horizon. Encourage learning and acceptance of challenges.
• Respect: Appreciate and consider each other and our differences. Confidentiality of our Clients; Principles:: Talk with people rather than about them. Seek and listen to the views of others. The client’s interests come first.
• Integrity: Committed to be open and honest in all our dealings internally and externally. We pride ourselves on always doing what is right. Principles: Ensure constructive and open communication and conversation. Ensure visibility of decision-making processes. Honor your promises and agreements.
• Quality: Maintaining world-class standardsin all our work, no matter how big or small the job. Principles: Quality Engagement, Quality Leadership, Quality Process, Improvement, Evidence-based decision making, Relationship Management and Quality Branding.

All applications must be forwarded to:

Savino Del Bene Recruitment

E-mail address:

[e-mail]

Closing Date:

Monday, 10 August 2026

N.B

Please consider your application as unsuccessful should you not be shortlisted within two weeks from the closing date