Senior Contract Administrator

O'Brien Recruitment; Cape Town; On-site; ZAR 279,000 - 446,400; Full time

Job summary

O'Brien Recruitment is seeking a highly organised individual for an administrative role in Cape Town. The successful candidate will support sales teams and coordinate reports while ensuring smooth communication across departments. Candidates must have 3–5 years of administration experience within Financial Services, particularly in Long-Term or Funeral Insurance.

The role demands strong analytical skills, attention to detail, and proficiency in Microsoft Excel. This full-time position requires working in office from Monday to Friday.

Qualifications

• Minimum 3–5 years administration experience within Financial Services or Insurance.
• Strong reporting and presentation skills.
• Ability to multitask and work under pressure.

Responsibilities

• Maintain and manage databases ensuring data accuracy.
• Compile and track weekly and monthly sales reports.
• Provide full administrative support to sales teams and management.

Skills

Intermediate Microsoft Excel

Reporting

Attention to detail

Time management

Communication skills

Education

Grade 12

Administration qualification

Job description

We are looking for a highly organised, detail-driven individual with strong administration capability and proven experience supporting sales environments within the insurance industry. The successful candidate will be responsible for coordinating reports, supporting management, ensuring smooth communication between departments, and maintaining accurate administration processes.

Key Responsibilities:

• Maintain and manage databases while ensuring data accuracy and integrity
• Compile, collate and track weekly and monthly sales reports
• Follow up daily on outstanding documentation and deadlines
• Provide full administrative support to sales teams and management
• Coordinate meetings, scheduling and prepare minutes
• Handle queries from branch and district management teams
• Assist with travel and training requisitions
• Support senior management with general administration requirements
• Identify process improvements and drive efficiencies
• Liaise effectively across multiple departments and stakeholders

Requirements:

• Grade 12 (essential)
• Administration qualification advantageous
• Minimum 3–5 years administration experience within Financial Services / Long-Term Insurance / Funeral Insurance
• Intermediate Microsoft Excel, Word and Outlook essential
• Strong reporting and presentation experience
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Ability to work under pressure and meet deadlines

Non-Negotiables (Knockout Criteria)

Candidates who do not meet ALL of the below requirements will unfortunately not be considered:

1. Do you have a minimum of 3–5 years' administration experience specifically within Financial Services, Long-Term Insurance, or Funeral Insurance?
2. Have you supported a Sales team or Sales Management function in an administrative capacity?
3. Do you have intermediate Microsoft Excel skills including formulas, reporting, spreadsheets and data tracking?
4. Have you compiled and managed weekly and monthly sales reports?
5. Do you have experience coordinating meetings, scheduling, taking minutes and supporting multiple stakeholders?
6. Have you worked with high-volume administration requiring strict deadlines and daily follow ups?
7. Are you currently residing within commuting distance of Bellville and able to work full time in office Monday–Friday?
8. Please indicate the insurance products you have worked with (Long-Term, Funeral, Life, Financial Services etc.)
9. What was the approximate staff complement, branches or sales teams you supported?
10. Please indicate your current salary and salary expectation.
11. Are you immediately available? If not, what is your notice period?