Senior Administrator (Month-ends & Claims)

Verso Benefits Administrator Pty Ltd; Bellville; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Verso Benefits Administrator Pty Ltd in Bellville is seeking an administrative support specialist to assist the client service area with claims, ensuring service levels and compliance. The role focuses on accurate data handling, claims processing, and month-end activities within the Pension Funds Act framework.

You will update member data, calculate and pay benefits, and prepare claims reports while maintaining high integrity and attention to detail.

Qualifications

• Matric or equivalent with Mathematic/ Accounting as subject
• 3-5 years’ experience in Employee Benefits
• Extensive industry knowledge, product knowledge and relevant legislation
• Intermediate experience with MS Office Suite (Word, Excel), i.e. VLOOKUP

Responsibilities

• Updating of static member data on the administration platform
• Calculation and payment of member benefits in terms of the Rules of the Fund
• Ensure that the tax applications are done
• Ensure that claims are processed within the Service Level Agreement of the client
• Allocation and reconciliation of contributions received from the employer
• Adhering to legislative requirements
• Claims reporting to clients
• Ensure that member communication is sent to the member and client (where applicable)
• Ad-hoc tasks that might be required to be performed
• Receipt of monthly contributions as received from the employer
• Allocate contributions to the member records on the Administration system
• Ensure that any anomalies are resolved prior to finalization of the month end allocation
• Report any under and over payments of contributions
• Loading of new members
• Updating of static member data as per the employer schedule
• Payment of risk premiums to the respective insurers where applicable
• Sending off the risk schedules to the respective insurers where applicable
• Assist with the calculation of broker commission where applicable
• Notifying the employer of late payment in terms of Section 13A of the Pension Funds Act
• Reporting of non-compliance in terms of Section 13A of the Pension Funds Act

Skills

Attention to detail

Work under pressure

Self-starter

Organising skills

Integrity

Verbal & written communication

Education

Matric or equivalent with Mathematic/ Accounting

3-5 years’ experience in Employee Benefits

Extensive industry knowledge, product knowledge and relevant legislation

Tools

MS Office Suite (Word, Excel) with VLOOKUP

Job description

The Verso Group of companies is wholly owned by Momentum Strategic Investments Proprietary Limited. If you are looking for an opportunity within a group that acts with integrity, is passionate about client service excellence, and treats all its stakeholders with professionalism and care, Verso should be your first choice.

GENERAL JOB INFORMATION:

Provide accurate administrative support, to enable the client service area to deliver a professional service to clients within Service Level Agreements and legislative /compliance requirements with regards to claims.

QUALIFICATIONS AND EXPERIENCE:

• Matric or equivalent with Mathematic/ Accounting as subject
• 3-5 years’ experience in Employee Benefits
• Extensive industry knowledge, product knowledge and relevant legislation
• Intermediate experience with MS Office Suite (Word, Excel), i.e. VLOOKUP

SKILLS REQUIRED:

• Attention to detail and high level of accuracy;
• Ability to work under pressure;
• Self-starter and excellent organising skills;
• Committed and reliable with integrity;
• Good verbal & written communication skills

KEY DUTIES & RESPONSIBILITIES:

Claims:

• Updating of static member data on the administration platform
• Calculation and payment of member benefits in terms of the Rules of the Fund
• Ensure that the tax applications are done
• Ensure that claims are processed within the Service Level Agreement of the client
• Allocation and reconciliation of contributions received from the employer
• Adhering to legislative requirements
• Claims reporting to clients
• Ensure that member communication is sent to the member and client (where applicable)
• Ad-hoc tasks that might be required to be performed

Month-ends:

• Receipt of monthly contributions as received from the employer
• Allocate contributions to the member records on the Administration system
• Ensure that any anomalies are resolved prior to finalization of the month end allocation
• Report any under and over payments of contributions
• Loading of new members
• Updating of static member data as per the employer schedule
• Payment of risk premiums to the respective insurers where applicable
• Sending off the risk schedules to the respective insurers where applicable
• Assist with the calculation of broker commission where applicable
• Notifying the employer of late payment in terms of Section 13A of the Pension Funds Act
• Reporting of non-compliance in terms of Section 13A of the Pension Funds Act