Security Manager - Western Cape

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Security Manager to oversee day-to-day security operations across stores, offices and DCs within a defined area. The role focuses on implementing security controls, managing personnel, reducing shrink, and mitigating operational risk, while collaborating with regional teams.

This position requires a Diploma in Security Management or equivalent and experience in retail security; a driver’s license is advantageous.

Qualifications

• Diploma or certification in Security Management or Risk Management, or 5 years’ security experience.
• Experience managing security personnel and store-level operations.
• Experience in retail, FMCG, or multi-site environments preferred.

Responsibilities

• Value delivery: Implement regional security strategies and standards across assigned sites.
• Value delivery: Reduce shrink, theft and security incidents through operational controls.
• Value delivery: Deploy and monitor security guards and in-store controllers for coverage and risk mitigation.
• Value delivery: Ensure security systems, surveillance tools and access controls are effective.
• Value delivery: Support stores in maintaining safe and secure trading environments with minimal disruption.
• Leadership and collaboration: Lead store-level security teams and third-party providers across locations.
• Leadership and collaboration: Partner with Site, DC, regional teams to address security risks and concerns.
• Leadership and collaboration: Collaborate with Inventory, Operations and Loss Prevention on shrink reduction initiatives and investigations.
• Leadership and collaboration: Support training and awareness on site security and incident management.
• Leadership and collaboration: Provide feedback on emerging risks and trends.
• Governance and risk: Ensure adherence to security policies and governance standards across sites.
• Governance and risk: Monitor and investigate incidents related to theft, fraud, violence, and risk.
• Governance and risk: Conduct regular security inspections, audits, and compliance reviews.
• Governance and risk: Maintain reporting and documentation of incidents and security activities.
• Governance and risk: Escalate high-risk issues to Regional Security Managers and leadership teams

Skills

Security management

Loss prevention

Operational risk

Leadership

Stakeholder engagement

Retail security

Education

Diploma in Security Management

Job description

Dis-ChemPharmacies hasanopportunityavailableforaSecurity manager, who will manage day-to-day store, office or DC security operational execution across a defined area, ensuring effective implementation of security controls, management of security personnel, and reduction of shrink, theft, and operational risk mitigation.

Minimum Requirements…

Essential:

• Diploma or certification in Security Management, Risk Management, or related field or 5 years’ experience in retail security, loss prevention, or operational risk roles.
• Experience managing security personnel and store-level security operations.
• Experience in retail, FMCG, or multi-site operational environments preferred

Responsibilities

Value delivery

• Implement regional security strategies and operational security standards across assigned sites.
• Drive reduction in shrink, theft, fraud, and security incidents through effective operational controls and site-level interventions.
• Manage deployment and performance of security guards and in-store controllers to ensure effective coverage and risk mitigation.
• Ensure operational readiness and effectiveness of in-store security systems, surveillance tools, and access controls.
• Support stores in maintaining safe and secure trading environments with minimal operational disruption

Leadership and collaboration

• Lead& manage store-level security teams and third-party security providers across assigned locations.
• Partner with Site, DC, operational teams and Regional Security Managers to address security risks and operational concerns.
• Collaborate with Inventory, Operations, and Loss Prevention teams on shrink reduction initiatives and investigations.
• Support training and awareness initiatives related to site security, fraud prevention and incident management.
• Provide operational feedback and insights on emerging risks, vulnerabilities, and security trends

Governance and risk

• Ensure adherence to company security policies, procedures, and governance standards across assigned sites
• Monitor and investigate incidents related to theft, fraud, violence, and operational risk.
• Conduct regular security inspections, audits, and compliance reviews.
• Maintain accurate reporting and documentation of incidents, investigations& security activities.
• Escalate high-risk issues and security breaches to Regional Security Managers and leadership teams

Key Skills

• Strong understanding of retail security operations and loss prevention.
• Operational leadership and incident management capability.
• Risk identification and investigative capability.
• Strong stakeholder engagement and communication skills.
• Ability to operate effectively in fast-paced retail environments.

Key Performance Indicators

• Commercial and Stock Performance - Store Shrink and loss reduction.
• Operational Excellence - Security incident rates and resolution time. Effectiveness of security, personnel deployment, and controls. Security technologies performance and management.
• Governance& Risk - Compliance with security standards and audit outcomes. Store safety& operational risk metrics.
• Customer outcomes - Management of security related incidents& outcomes.
• People& Culture - Culture Formula Score.

SpecialConditionsofEmployment:

• SouthAfricancitizen
• MIE,clearcriminalandcredi
• Driver'slicenseand/orownreliabletransport

Remunerationandbenefits:

• Marketrelatedsalary
• Medicalaid
• Providentfund
• Staffaccount

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.