Security Manager - Western Cape

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited is seeking a Security Manager to oversee day-to-day store, office or distribution centre security across a defined area. You will implement security controls, manage security personnel, and drive initiatives to reduce shrink and operational risk.

The role requires a Diploma or certification in Security Management or equivalent, or 5 years of experience in retail security or loss prevention.

Qualifications

• Diploma or certification in Security Management, Risk Management, or related field or 5 years’ experience in retail security, loss prevention, or operational risk roles.
• Experience managing security personnel and store-level security operations.
• Experience in retail, FMCG, or multi-site operational environments preferred

Responsibilities

• Implement regional security strategies and operational security standards across assigned sites.
• Drive reduction in shrink, theft, fraud, and security incidents through effective operational controls and site-level interventions.
• Manage deployment and performance of security guards and in-store controllers to ensure effective coverage and risk mitigation.
• Ensure operational readiness and effectiveness of in-store security systems, surveillance tools, and access controls.
• Support stores in maintaining safe and secure trading environments with minimal operational disruption

Skills

Retail security

Loss prevention

Incident management

Stakeholder engagement

Security operations

Education

Diploma or certification in Security Management / Risk Management

Job description

Dis-ChemPharmacies hasanopportunityavailableforaSecurity manager, who will manage day-to-day store, office or DC security operational execution across a defined area, ensuring effective implementation of security controls, management of security personnel, and reduction of shrink, theft, and operational risk mitigation.

Minimum Requirements…

Essential:

• Diploma or certification in Security Management, Risk Management, or related field or 5 years’ experience in retail security, loss prevention, or operational risk roles.
• Experience managing security personnel and store-level security operations.
• Experience in retail, FMCG, or multi-site operational environments preferred

Responsibilities

Value delivery

• Implement regional security strategies and operational security standards across assigned sites.
• Drive reduction in shrink, theft, fraud, and security incidents through effective operational controls and site-level interventions.
• Manage deployment and performance of security guards and in-store controllers to ensure effective coverage and risk mitigation.
• Ensure operational readiness and effectiveness of in-store security systems, surveillance tools, and access controls.
• Support stores in maintaining safe and secure trading environments with minimal operational disruption

Leadership and collaboration

• Lead& manage store-level security teams and third-party security providers across assigned locations.
• Partner with Site, DC, operational teams and Regional Security Managers to address security risks and operational concerns.
• Collaborate with Inventory, Operations, and Loss Prevention teams on shrink reduction initiatives and investigations.
• Support training and awareness initiatives related to site security, fraud prevention and incident management.
• Provide operational feedback and insights on emerging risks, vulnerabilities, and security trends

Governance and risk

• Ensure adherence to company security policies, procedures, and governance standards across assigned sites
• Monitor and investigate incidents related to theft, fraud, violence, and operational risk.
• Conduct regular security inspections, audits, and compliance reviews.
• Maintain accurate reporting and documentation of incidents, investigations& security activities.
• Escalate high-risk issues and security breaches to Regional Security Managers and leadership teams

Key Skills

• Strong understanding of retail security operations and loss prevention.
• Operational leadership and incident management capability.
• Risk identification and investigative capability.
• Strong stakeholder engagement and communication skills.
• Ability to operate effectively in fast-paced retail environments.

Key Performance Indicators

• Commercial and Stock Performance - Store Shrink and loss reduction.
• Operational Excellence - Security incident rates and resolution time. Effectiveness of security, personnel deployment, and controls. Security technologies performance and management.
• Governance& Risk - Compliance with security standards and audit outcomes. Store safety& operational risk metrics.
• Customer outcomes - Management of security related incidents& outcomes.
• People& Culture - Culture Formula Score.

SpecialConditionsofEmployment:

• SouthAfricancitizen
• MIE,clearcriminalandcredi
• Driver'slicenseand/orownreliabletransport

Remunerationandbenefits:

• Marketrelatedsalary
• Medicalaid
• Providentfund
• Staffaccount

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.