Security Assistant

Bothongo Group Management (Lion Park); Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Bothongo Group Management (Lion Park) seeks a Security Operations Assistant to support the Group Facilities & Security Manager in daily site security tasks. You will perform site checks, monitor attendance, assist with payroll verification, maintain security records, coordinate deployments, and support incident reporting.

This role requires reliability, attention to detail and the ability to travel between company sites to assist during events or emergencies.

Responsibilities

• Conduct scheduled and unannounced security site checks; verify presence, deployment and post procedures.
• Monitor and verify employee clockings; confirm duty rosters and attendance discrepancies.
• Assist with payroll verification; ensure accuracy and confidentiality in remuneration data.
• Provide day-to-day security administration; maintain records, reports and documentation.
• Coordinate security operations; arrange replacements and support events or emergencies.
• Report incidents; gather information and assist with incident documentation and compliance.
• Provide ad hoc administrative support and travel between sites as needed.

Job description

KEY RESPONSIBILITIES

1. Security Site Checks and Inspections Conduct scheduled and unannounced security site checks as instructed by the Group Facilities & Security Manager. Verify that Security Officers are present at their allocated posts and appropriately deployed. Check that Security Officers are correctly dressed, presentable and equipped as required. Confirm that site instructions, post procedures and company requirements are being followed. Inspect occurrence books, registers, access-control records and other required site documentation. Identify absenteeism, late-coming, early departures, unattended posts or other staffing irregularities. Report security, staffing, facility or operational concerns to the Group Facilities & Security Manager. Complete site inspection reports and maintain appropriate supporting records. Follow up on identified concerns or corrective actions when instructed.

2. Attendance, Clocking and Deployment Monitoring Monitor and verify employee clockings across allocated security sites. Conduct morning and evening clocking checks to confirm that employees have reported for duty and shifts have been appropriately handed over. Identify missing, incorrect or irregular clockings and follow up with the relevant employee, supervisor or site. Compare clocking information against duty rosters and actual site deployment. Assist with verifying absenteeism, leave, overtime, shift changes and other attendance-related information. Escalate unexplained attendance discrepancies to the Group Facilities & Security Manager and/or HR as appropriate. Maintain accurate records of attendance discrepancies and corrections.

3. Payroll Verification and Support Assist with the verification of security payroll information before submission for payroll processing. Cross-check duty rosters, clocking records, attendance information, overtime and other relevant supporting documentation. Identify discrepancies between hours worked, rostered hours and information submitted for payroll. Follow up on missing or incomplete payroll information with the relevant supervisors or responsible employees. Assist with ensuring that approved payroll information is submitted accurately and within required deadlines. Maintain confidentiality when handling employee remuneration, attendance and personal information. Liaise with HR/Payroll regarding identified discrepancies when required.

4. Security Administration Provide day-to-day administrative support to the Group Facilities & Security Manager. Prepare, update and maintain security records, reports, registers, rosters and related documentation. Assist with filing and maintaining employee and site-related security documentation. Assist with preparing correspondence, reports and supporting documentation. Maintain records of incidents, inspections, corrective actions and operational matters. Assist with gathering information required for investigations, disciplinary matters or operational reviews. Ensure security documentation is appropriately filed and readily available when required.

5. Operational Support Assist the Group Facilities & Security Manager with the daily coordination of security operations. Follow up with Security Officers, supervisors and sites regarding operational instructions. Assist with communicating roster changes, deployment instructions and other operational information. Assist with arranging replacement personnel where shortages or absenteeism are identified, as instructed. Support the coordination of security personnel during events, emergencies or increased operational requirements. Assist with checking security equipment, uniforms, radios, access-control equipment and other operational resources where required. Report damaged, missing or non-functional equipment promptly.

6. Incident and Compliance Support Immediately report serious incidents, security breaches, suspicious activities or non-compliance to the Group Facilities & Security Manager. Assist with gathering preliminary information relating to incidents when instructed. Ensure relevant incident reports, statements, photographs or supporting documentation are obtained and submitted where applicable. Assist with following up on outstanding incident documentation. Maintain confidentiality regarding investigations and sensitive security matters. Support compliance with company security procedures, site instructions and applicable health and safety requirements.

7. Ad Hoc Assistance Provide reasonable ad hoc administrative and operational assistance to the Group Facilities & Security Manager. Assist with security-related projects, audits, inspections, investigations and operational exercises. Travel between company and sites when required. Assist with facilities-related inspections and follow-ups were requested by the Group Facilities & Security Manager. Provide support during periods of increased operational activity, employee shortages or emergencies. Perform other reasonable duties related to security, facilities and operational requirements as assigned by management.