Seconding Corporate Counter manager Edgars Westville

The Estée Lauder Companies; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Estée Lauder Companies are seeking an inspirational Assistant Counter Manager in Durban to play a leading role in the success of the store by supporting the Store Manager to coach and develop the Sales Associates, driving sales, and delivering top customer service.

Ideal candidates will have proven supervisory experience in a fast-paced cosmetics retail environment, with a passion for coaching others to reach their full potential.

Qualifications

• Proven retail experience in cosmetics is preferred.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with coaching/mentoring others to achieve sales and service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Must provide proof of right to live and work in country if invited for interview.

Responsibilities

• Support Store Manager to lead, coach and develop the Sales Associates team to achieve sales, customer service and operational targets.
• Lead by example to deliver exceptional customer service and store standards.
• Contribute to achieving store sales and customer satisfaction goals.
• Assist with store operations including inventory management and cash handling.

Skills

Retail experience

Customer service

Coaching/mentoring

Supervisory experience

Inventory management

Cash handling

POS software

Microsoft Office

Right to work in country

Tools

POS software

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview