Assistant Counter Manager MAC Edgars Galleria, 173.36hr FFT

The Estée Lauder Companies Inc.; Durban; On-site; ZAR 180,000 - 280,000; Full time

Job summary

The Estée Lauder Companies Inc. in Durban, KwaZulu-Natal, South Africa, seeks an inspirational and dynamic Assistant Store Manager to support the Store Manager in leading, coaching and developing our team of Sales Associates to achieve all sales, customer service and operational targets.

The ideal candidate will have proven supervisory experience, strong coaching skills and a background in fast-paced retail, preferably cosmetics, with the ability to manage store operations, inventory and cash

Qualifications

• Proven retail experience preferably within cosmetics.
• Previous supervisory experience with coaching/mentoring to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events in a fast-paced environment.
• Experience with retail POS software.
• Proficient in Microsoft Office.

Responsibilities

• Support Store Manager to lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Assist in achieving store targets through exceptional customer service and teamwork.
• Oversee daily store operations and ensure accurate inventory and cash handling.

Skills

Leadership

Customer service

Coaching

Retail operations

Cash handling

POS software

Microsoft Office

Flexibility

Right to work

Tools

Retail POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics


• The ability to provide inspirational, authentic and personalized customer service


• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets


• Retail operations experience including inventory management and cash reconciliation


• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment


• Previous experience with retail point-of-sale software


• Proficient in Microsoft Office


• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview