Scrum Master II

Shoprite Group of Companies; Wes-Kaap; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Shoprite Group of Companies is seeking a Scrum Master to lead multiple Agile delivery teams in technology solutions and product releases, acting as servant leader to foster collaboration and continuous improvement. You will partner with Product Owners and stakeholders to enable high-value outcomes, coach teams in Scrum ceremonies, remove impediments, and drive Agile maturity across the organisation.

This role is based in the Western Cape, South Africa, and requires certification such as CSM/PSM

Qualifications

• Certification as Scrum Master (CSM/PSM) or PMI-ACP.
• Minimum 3 years as Scrum Master or in Agile delivery.
• Experience facilitating Scrum ceremonies and managing sprint delivery.
• Strong stakeholder management and communication.

Responsibilities

• Lead and support multiple Scrum teams in applying Agile and Scrum principles.
• Coach and mentor team members on Agile values and ways of working.
• Facilitate Sprint Planning, Daily Stand-ups, Reviews and Retrospectives.
• Ensure backlog readiness and alignment with priorities.
• Track delivery metrics and progress toward sprint goals.
• Escalate and resolve impediments to ensure on-time delivery.

Skills

CSM/PSM/ PMI-ACP

3+ years Scrum Master

Agile ceremonies facilitation

Stakeholder management

Servant leadership

Job description

About the role

As a Scrum Master, you will lead Agile delivery teams in the successful execution of technology solutions and product releases. Acting as a servant leader, you will guide multiple scrum teams, foster a culture of collaboration and continuous improvement, and ensure Agile principles and Scrum practices are effectively implemented. Working closely with Product Owners, developers, stakeholders, and business partners, you will enable teams to deliver high-value solutions through structured sprint planning, backlog management, risk mitigation, and stakeholder engagement. You'll play a key role in driving Agile maturity, removing delivery impediments, and supporting the successful delivery of strategic initiatives across the business.

What you'll do

• Lead and support multiple scrum teams in the effective application of Agile and Scrum principles.
• Create an environment of trust, collaboration, accountability, and continuous improvement.
• Coach, mentor, and support team members on Agile values, practices, and ways of working.
• Facilitate team discussions, decision-making, conflict resolution, and goal setting.
• Ensure teams have the information and resources required to successfully deliver sprint commitments.
• Remove obstacles, manage dependencies, and mitigate delivery risks.
• Facilitate Scrum ceremonies, including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews
  • Sprint Retrospectives
• Assist Product Owners with backlog management and sprint readiness.
• Ensure sprint work aligns with agreed priorities and business objectives.
• Monitor progress against sprint goals and manage unplanned work appropriately.
• Track delivery metrics, sprint velocity, and team performance to support continuous improvement.
• Communicate sprint progress, risks, dependencies, and delivery outcomes to stakeholders.
• Escalate and resolve issues that could impact successful delivery.
• Build strong relationships between development teams, Product Owners, and business stakeholders.
• Support the delivery of product releases and ensure alignment with business expectations.
• Maintain Agile delivery documentation and reporting.
• Champion Agile methodologies and Scrum best practices across the organisation.
• Drive improvements in team effectiveness, delivery predictability, and product quality.
• Promote transparency, empowerment, collaboration, and accountability within teams.
• Support the broader adoption of Agile ways of working across the business.

What you bring

• Scrum Master certification such as:
  • Certified Scrum Master (CSM)
  • Professional Scrum Master (PSM)
  • Agile Certified Practitioner (PMI-ACP)
  • Equivalent Scrum Master certification or training
• 3+ years' experience as a Scrum Master or in a similar Agile delivery role.
• Proven experience delivering IT solutions using Scrum and Agile methodologies.
• Experience managing multiple Scrum teams simultaneously.
• Strong experience facilitating Agile ceremonies and managing sprint delivery.
• Experience working with Product Owners on backlog refinement and prioritisation.
• Strong understanding of software development lifecycles and delivery teams
• Planning & Merchandising
• Digital Technologies / Ecommerce
• Retail & Functional Services
• Data & Analytics
• Business Engagement & Strategy
• IT Financial Services
• Strong servant leadership, coaching, and mentoring capabilities.
• Deep understanding of Agile principles, Scrum frameworks, and continuous improvement practices.
• Excellent stakeholder management and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage competing priorities in fast-paced environments.
• Strong planning, organising, and coordination skills.
• Business and commercial acumen.
• Customer-focused mindset.
• Passion for technology, innovation, and Agile delivery.
• Results-driven with a strong focus on quality and execution.
• Ability to influence, inspire, and motivate teams towards shared goals.

Policy

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful.Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Cancel Request to Remove Personal Information?