Scrum Master

Kuda; Cape Town; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Pension

Medical insurance

Well-being app

Hybrid in-office schedule

Career development & growth

Group life insurance

Work-life balance

Perkbox

Leave allowances

Job summary

Kuda is seeking a Scrum Master to drive agile maturity across its engineering teams in a fast-growing fintech environment. You will coach cross-functional squads, streamline ceremonies, and remove blockers to sustain delivery velocity while aligning work with product roadmaps.

Ideal candidates have 5+ years in agile roles, strong coaching skills, and a deep understanding of scaling frameworks. A hybrid work model and diverse team culture await.

Qualifications

• 5+ years of hands-on experience as a Scrum Master or Agile Coach.
• Experience in FinTech or scale-up environments.
• Experience guiding multi-disciplinary squads (Engineers, QA, Designers, PMs).
• Strong understanding of scaling frameworks (SAFe, LeSS, or similar).
• Ability to measure and improve team performance using metrics.

Responsibilities

• Facilitate core Scrum ceremonies for large cross-functional teams.
• Coach squads on agile practices, backlog refinement, and estimation.
• Identify and resolve blockers to maintain delivery velocity.
• Collaborate with engineering and product leaders to align sprint goals with roadmaps.
• Maintain transparent, real-time sprint progress for stakeholders.
• Ensure regulatory, compliance, and quality checks in fintech delivery.

Skills

Agile Facilitation

Scrum Master

Coaching

Delivery metrics

Team leadership

Tools

Jira

Confluence

Delivery tracking tools

CI/CD basics

GitOps basics

Job description

About Kuda

Kuda, which means ‘love' in Shona, is more than a fintech - it's a movement to make financial services accessible, affordable, and truly rewarding for every African.

Backed by over $100 million from some of the world's most respected investors, we're building a smarter alternative to traditional banking - offering seamless money transfers, business banking, and instant access to credit, all through your device.

At Kuda, we don't just build products - we build people. We share the love in how we collaborate, carry everyone along as we grow, break boundaries to challenge what's possible, and show up every day committed to doing better.

If you're driven by purpose, excited by impact, and ready to help redefine the future of finance in Africa, you'll feel right at home here.

Role Overview

As a Scrum Master at Kuda, you will play a pivotal role in driving delivery velocity, operational excellence, and agile maturity across our engineering organization. Operating within a high-growth scale-up environment, you will be embedded with large cross-functional teams of 15 to 20 engineers, product managers, and designers.

Your mission is to champion agile principles, eliminate delivery friction, and foster a high-trust, safe environment where teams consistently produce high-quality financial software. You will serve as the bridge between high-level delivery milestones and day-to-day execution, ensuring squads stay aligned with organizational objectives while navigating the dynamic complexities of the FinTech space.

Key Responsibilities

2. Operational & Delivery Excellence

3. Stakeholder Alignment & Scale-Up Execution

4. Compliance & Quality Governance

• Agile Facilitation & Team Coaching
• Facilitate core Scrum ceremonies—including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives for larger cross-functional teams
• Coach squad members and product owners on agile best practices, backlog prioritization, user story splitting, and effective capacity estimation
• Cultivate a team culture grounded in psychological safety, active accountability, continuous improvement, and collaboration
• Proactively identify and resolve delivery blockers, dependencies, and cross-team bottlenecks to maintain high execution velocity
• Partner with engineering leads to optimize squad workflows and reduce delivery friction across sprint cycles
• Utilize delivery metrics (such as velocity, burn-down trends, lead time, cycle time, and DORA metrics) to drive data-informed continuous improvement
• Work closely with Product Managers and Engineering Leadership to ensure sprint goals directly map to high-level product roadmaps
• Maintain transparent, real-time visibility into sprint progress, risks, and dependencies for key business stakeholders
• Guide teams through the rapid pace and shifting priorities characteristic of a fast-growing FinTech scale-up
• Support squads in maintaining technical excellence and security-first engineering practices without sacrificing delivery momentum
• Ensure agile processes account for necessary regulatory, compliance, and quality standard checks typical of high-throughput financial systems

Requirements

• Proven Agile Expertise: 5+ years of hands‑on experience as a Scrum Master or Agile Coach in dynamic technology environments
• Scale‑Up & FinTech Background: Demonstrable track record of delivering value within high-growth scale-up companies, preferably in the FinTech sector
• Large Tribe Leadership: Deep experience facilitating and guiding multi‑disciplinary squads (Engineers, QA, Designers, Product Managers)

Hard Skills

• Deep expertise in Scrum, Kanban, and modern scaling frameworks
• Advanced proficiency with Jira, Confluence, and delivery tracking tools
• Strong grasp of software delivery metrics (e.g., flow metrics, DORA metrics) to measure squad health and output
• Practical understanding of modern software delivery practices (e.g., CI/CD, GitOps, automated testing)

Soft Skills

• Empathetic Leadership: A dedication to empowering teams, removing obstacles, and nurturing an inclusive environment
• Clear Communication: Ability to articulate project status, risks, and process optimizations clearly to technical and non-technical stakeholders alike
• Conflict Resolution & Adaptability: Skillful at navigating team dynamics, resolving friction, and pivoting gracefully in a fast‑paced environment

Benefits

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well‑fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr - employee wellness app
• Award winning L&D training
• We are advocates of work‑life balance, working in a hybrid in office schedule

Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.

We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.