SATIC: Enterprise Transformation Consultant: Process, TOM & Supply Chain

PwC South Africa; Gauteng; Hybrid; ZAR 850,000 - 1,100,000; Full time

Job summary

PwC South Africa’s Technology & Innovation Centre (SATIC) seeks a seasoned Transformation professional to drive process improvement, operating model design and enterprise-scale transformation initiatives. You will engage senior stakeholders, lead workshops, and deliver impactful outcomes within multi-disciplinary delivery teams.

Role focuses on supply chain and business process optimisation, operating model design, and driving sustainability of programme benefits across complex engagements.

Qualifications

• 5+ years leading and delivering process mapping, redesign or operating model initiatives.
• Experience driving current-state assessments and future-state processes or operating model designs.
• Experience in supply chain transformation, operating model design or process improvement.

Responsibilities

• Deliver process improvement, operating model and operational transformation activities across complex client engagements.
• Conduct assessments and analysis across supply chain operations, business processes and operating models to identify improvement opportunities.
• Lead the design of future-state processes, operating models, governance structures and ways of working.
• Develop business cases, recommendations and transformation deliverables to support decision-making.
• Facilitate stakeholder workshops and requirements gathering sessions.

Skills

Stakeholder engagement

Workshop facilitation

Requirements gathering

Project leadership

Transformation delivery

Education

Degree in Business/Engineering/Operations/Supply Chain

Lean/Six Sigma certification desirable

Job description

PwC’s South Africa Technology & Innovation Centre (SATIC) is a strategic delivery hub within PwC’s global network, supporting large‑scale transformation programmes through human‑led, technology‑enabled delivery.

Summary

This role supports the delivery of process, operating model and operational transformation activities within complex enterprise programmes. Working as part of multi-disciplinary delivery teams, the role helps organisations improve performance through supply chain optimisation, process excellence, operating model design and broader business transformation initiatives.

Qualifications / Certifications Required

• Degree in Business, Engineering, Operations, Supply Chain or related discipline
• Lean, Six Sigma or process improvement certification desirable

Experience Required

• 5+ years experience in leading and delivering process mapping, redesign or operating model initiatives.
• Experience driving completion of current-state assessments and developing future-state processes or operating model designs.
• Exposure to one or more of the following areas: supply chain and logistics transformation, operating model design, continuous improvement, process redesign, productivity improvement or target operating model design.
• Experience developing business cases, recommendations and transformation deliverables to support decision-making.
• Strong stakeholder engagement, workshop facilitation and requirements gathering skills.
• Experience working within large-scale transformation programmes and multi-disciplinary delivery teams.
• Experience across supply chain functions including planning, procurement, logistics, operations, service delivery or organisational transformation is advantageous.
• Experience leading workstreams or projects within transformation programmes, including planning, coordination, quality assurance and delivery oversight.
• Proven ability to engage and influence senior stakeholders, including Directors, Programme Sponsors and Operational Leaders.

Responsibilities of Role

• Deliver process improvement, operating model and operational transformation activities across complex client engagements.
• Conduct assessments and analysis across supply chain operations, business processes and operating models to identify improvement opportunities.
• Lead the design of future-state processes, operating models, governance structures and ways of working.
• Develop business cases, recommendations, process maps and transformation deliverables to support strategic decision-making.
• Facilitate stakeholder workshops, requirements gathering sessions and design activities.
• Produce structured analytical outputs, presentations and visualisation materials to communicate findings and recommendations.
• Support implementation and transition activities to help embed sustainable business change and realise programme benefits.
• Lead transformation workstreams and provide coaching, guidance and oversight to junior team members.
• Build and maintain trusted stakeholder relationships, facilitating senior-level workshops and supporting strategic decision-making throughout programme delivery.

Hybrid working arrangements are subject to change based on business, client, and team requirements. Please confirm that you have read, understood, and agree to these requirements.