SAP Pre-Sales Consultant

Spinnaker Support; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A global enterprise software support firm is seeking an SAP Solutions Consultant in South Africa. This position involves advising clients, translating technical needs into effective solutions, and participating in the sales process. The ideal candidate will have significant experience in SAP applications and strong communication skills to engage effectively with both technical and non-technical audiences. Occasional in-person meetings may be required. This role offers a remote working option.

Qualifications

• Experience in a customer-facing role such as consultant or solutions engineer.
• Excellent problem-solving skills to understand customer issues.
• Ability to articulate ideas to technical and non-technical audiences.

Responsibilities

• Act as a consultative advisor to clients during the sales process.
• Translate technical stacks into business solutions.
• Draft support spend estimates and cost prediction models.

Skills

Customer-facing experience

Problem-solving skills

Presentation skills

Communication skills

SAP product knowledge (ECC, S4/HANA)

Proficient in SAP applications (FICO, SD, MM, WM, PP)

SAP Security knowledge

Job description

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries.

Spinnaker Support has an immediate opening for a SAP Solutions Consultant to join our team in South Africa. The primary focus of a Solutions Consultant is to work collaboratively with the Spinnaker Support Account Executives during the opportunity/prospect development process, acting as the technical and security subject matter expert on a core set of Spinnaker Support product and service offerings.

The Solutions Consultant will primarily participate in the sales process through prospect technical landscape and spend analysis, and technical solution development while acting as the subject matter expert that addresses all technical concerns. This role will support both third party support and managed services sales pursuits.

Although this role is remote, the successful candidate will be required to attend occasional meetings at potential customers.

Responsibilities

• This is an exciting and broad role where your voice will be forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers translate their technical stack into solutions.
• You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle is a bonus).
• You will heavily participate in and contribute to commercial aspects of solution by drafting support spend estimates and cost prediction models.
• You will play a key role in driving both technical and financial aspects of the solution by working with other teams across different time zones and often under tight timelines.
• You will thrive working as a team but also shine working on your own with minimal supervision, continuously learning and enhancing your contributions by leveraging expertise and knowledge.
• You will be adept at reading audience on conversations and be able to tailor your talk track or responses accordingly.
• You will help frame stories and interpret technology challenges into real business solutions and outcomes.
• You will advise your peers in sales on the interwoven nature of the ERP platform in front of you.
• You will work across a broad range of industries in the EMEA region as well as globally and across a wide range of unique and different customer sets.
• Participate in RFP/I/Q by taking lead where applicable.
• Demonstrate foresight by identifying gaps in messaging and create quality collateral (PowerPoint slides, whitepapers, data analysis) with minimal supervision.
• Demonstrate clear understanding of SAP security concepts in front of prospective customers.

Requirements

• Experience in a customer-facing role such as consultant, solutions engineer or solutions architect.
• Excellent problem-solving skills. Ability to listen and work with customers in order to fully understand the problem or gap facing them and make sure they adopt the best possible solution.
• Excellent presentation, communication and soft skills with the ability to articulate Spinnaker message to both technical and non-technical (including CxO level) audience.
• Ability to think rationally and creatively in order to identify opportunities in challenges.
• Excellent product knowledge (mainly around ECC, S4/HANA) from 10+ year’s experience
• Proficient in SAP applications like FICO, SD, MM, WM, PP [Financials, Logistics, Healthcare] - Functional expertise preferred.
• Well-verse with industry specific IT processes within SAP
• Demonstrates an excellent attitude towards challenges, adept at transforming them into effective solutions. Solid awareness of SAP Cloud strategies.
• Good knowledge and/or experience with SAP Security.
• It will be hugely beneficial to understand the roadmap for SAP - RISE/GROW in particular.

Spinnaker Support is an equal opportunities employer and welcomes applications from all qualified candidates.