Sales Representative - B2B

TotalEnergies Group; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading energy company in Cape Town seeks a dynamic professional to join as a Sales Manager. This role involves managing customer queries 24/7, implementing profitability solutions, and fostering strong relationships with clients. Candidates should have a degree in Sales/Business and a minimum of 3 years of sales management experience, particularly in the LPG or oil industry. The position offers an opportunity to thrive in a competitive market while ensuring compliance and driving business growth.

Qualifications

• Minimum 3 years of marketing and sales management experience in the oil industry.
• Experience in the LPG industry is essential.
• Strong understanding of contract management and financial analysis.

Responsibilities

• Manage customer queries on a 24-hour basis.
• Implement profitability solutions for customers.
• Prepare feasibility studies for projects.
• Maintain customer relationships and manage contracts.

Skills

Negotiation

Analytical Skills

Sales Management

Customer Service

Education

Degree in Sales / Business or related field

Tools

CRM tools (Salsa)

Job description

• Availability on a 24-hour basis to attend to customer queries
• Implement financially viable profitability solutions for each customer ensuring long-term sustainable and profitable business in the market where competition on price is strong
• Market in which the position operates: Regulated, partly regulated and very Competitive
• Stakeholders connected to the position: Within the organization - Sales, Operational, Technical and Senior management External - Clients, Senior management and Contractors
• Meet objectives and increase footprint at profitable margins
• Work within CAPEX and OPEX budgets
• Environmental & safety issues

Activities

Effectively manage and minimise HSE risk within area of responsibility by ensuring:

• Compliance with all HSE Policies, rules, guideline and legal requirements
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
• That HSE competency requirements are identified & enforced within area of responsibility

The position involves the selling of all products to the Consumer, Dealer and Retail sector of the markets.

Interacts regularly with Regional Manager, administrative and credit control staff, depot manager / staff and installations co-ordinators.

Main Activities

• Obtain market & competitor information and provide to Management.
• Manage the performance of the customers and identify deviations between planned and actual results, take corrective action when necessary.
• Acquire potential B2B customers at profitable levels.
• Prepare and give input in the Business development meetings
• Maintain an up-to-date register of all company assets & client database.
• Build strong and effective customer relationships through positive interaction
• Take responsibility for timely management of DSO in accordance with company goals.
• Regularly gather competitive market intelligence to determine evolving trends that impact the business and make appropriate decisions timely.
• Enhance customer service and expectations by adding value through prompt attention and professionalism.
• Provide clear, concise and correct reporting on all aspects of your work and business.
• Effective management of objectives.
• Prepare relevant feasibility studies for existing and new projects.
• Effective management of customer pricing notifications, changes as per MRGP on a monthly basis.
• Update pricing tool with accurate and up to date information which gives an overview of market trends.
• Ensure that policies and procedures as well as company rules guiding the operation of LPG are in place and followed.
• Ensure adequate controls are in place to protect the company and the customers from financial/reputation loss.
• Develop effective relationships with internal and external stakeholders to address critical business needs (Operations, Distributors , Group LPG Business Line ).
• Effectively manage customers contracts
• Effective use of the Salsa as CRM tool

Candidate Profile

Qualification:

• Degree in Sales / business, or related field
• Minimum 3 years marketing and sales management experience in the oil industry or a comparable industry,
• LPG industry is essential
• Results-oriented with strong analytical skills
• Good sales management, negotiation and conflict resolution skills.
• Good understanding of Contract Management
• Good understanding of financial disciplines / Exposure to analysing and interpreting financial statements / results either in studies or work experience
• An understanding of the LPG Market as well as focussed attention on Customer Service & mutually beneficially business relations.
• Financial skills in order to control credit

Additional Information

TotalEnergies is an equal opportunity employer and all applicants that meet the specified criteria will receive consideration for employment without discriminating unfairly on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.