Sales Ops Administrator

Morae Global; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Job summary

A leading solutions provider in South Africa is looking for a Sales Operations Administrator to enhance their business operations. This role entails managing the CRM workflow, ensuring data accuracy, and collaborating with various teams to streamline processes and automate reporting. Candidates should have over 3 years of relevant experience, particularly in a data-driven environment, and be proficient in Salesforce and Excel. A hybrid working arrangement is available, requiring periodic office visits to the Cape Town location.

Qualifications

• 3+ years in Sales Operations or similar role in a data-driven environment.
• Hands-on experience with CRM and strong analytical skills.
• Ability to work under deadlines and maintain high attention to detail.

Responsibilities

• Manage the CRM workflow and maintain data integrity.
• Automate reporting and create dashboards on performance metrics.
• Collaborate with teams to streamline processes and remove blockers.
• Partner across functions: collaborate with Sales, Finance, RevOps, Marketing, and Customer Success to remove blockers and speed up deals.
• Standardise and improve processes: map workflows, tighten controls, and recommend automation to reduce cycle time and errors.
• Support commercial hygiene: validate pricing/approvals, contract metadata, renewal dates, and special terms before close.

Skills

Sales Operations

CRM experience (Salesforce preferred)

Excel/Sheets skills

Attention to detail

Clear communication skills

Cape Town hybrid

Tools

Salesforce

Excel

Job description

FIXED-TERM CONTRACT for 3-6 months with the opportunity of converting to FTE

Morae Global seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients.

We are seeking a Sales Operations Administrator to be the go‑to person for the clean data, smooth processes, timely reporting and helping the team hit targets with clarity and confidence.

Responsibilities

• Run the CRM workflow end to end: order entry, checks, approvals, billing handoff, and exception tracking.
• Keep our CRM spotless (e.g., Salesforce): maintain accounts/opportunities, validate deal data, and ensure documentation is audit ready.
• Build and automate reporting: daily/weekly dashboards on pipeline health, bookings, renewals, and performance KPIs; surface insights and risks.
• Partner across functions: collaborate with Sales, Finance, RevOps, Marketing, and Customer Success to remove blockers and speed up deals.
• Standardise and improve processes: map workflows, tighten controls, and recommend automation to reduce cycle time and errors.
• Support commercial hygiene: validate pricing/approvals, contract metadata, renewal dates, and special terms before close.

Requirements

• 3+ years in Sales Operations / Sales Administration / RevOps or similar, ideally in a fast paced, data driven environment.
• Hands on CRM experience (Salesforce preferred) and strong Excel/Sheets skills for analysis and reporting
• Meticulous attention to detail with a continuous improvement mindset and comfort working to deadlines
• Clear, confident communicator who collaborates well across Sales, Finance, and Operations.
• Must be willing to go into our Cape Town office on a hybrid schedule

About Morae

Morae is a dynamic, high‑growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long‑term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at morae.com. Our privacy policy can be found here https://www.morae.com/privacy-policy

Employment Equity

Employment Equity

Morae is committed to Employment Equity and transformation. Candidates from designated groups are encouraged to apply in line with our EE objectives.