Sales Executive

Metair Investments Limited; South Africa; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Metair Investments Limited is seeking a Sales Executive to drive revenue growth and build strong customer relationships in the South Africa market. You will develop and implement sales, marketing, and commercial strategies to expand the customer base and support strategic initiatives.

The role requires proactive market intelligence, technical and commercial insight, and the ability to coordinate with internal departments and partners to deliver value to customers.

Qualifications

• Strong technical, sales, analytical, negotiation, and management skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Willingness to collaborate with internal departments, customers, and partners.

Responsibilities

• Drive revenue growth and identify new business opportunities in the South Africa market.
• Develop and implement sales, marketing, and commercial strategies to expand the customer base.
• Strengthen customer relationships and provide proactive customer engagement and support.
• Coordinate with production, logistics, and finance to align demand, capacity, and resources.
• Monitor pricing, profitability, and sales administration to meet targets and policies.
• Conduct market research, analyze trends, and present market intelligence for decision-making.
• Lead cross-functional projects and ensure effective communication with customers and partners.

Job description

The Sales Executive is responsible for driving revenue growth, developing new business opportunities, strengthening customer relationships, and executing sales and marketing strategies. The role requires proactive market intelligence, strong customer engagement, commercial insight, and the ability to identify and convert new business opportunities in a changing marketplace.

In addition to sales, marketing, and commercial responsibilities, the Sales Executive retains accountability for customer liaison; customer interphase (“window person”), and customer care; customer developments; customer performance measurements and corrective measures where required; project management of new projects; primary and secondary localization activities; and/or product and portfolio expansions. The role ensures that customer requirements, forecasted demand, manufacturing capacity, and supply chain resources are aligned to support operational efficiency and customer satisfaction.

The position requires close collaboration with internal departments, customers, industry partners (e.g. NAACAM and DTIC), and logistics service providers to support timely delivery, competitive pricing, service excellence, and effective communication across all marketing, sales and commercial activities. The incumbent must demonstrate strong technical, sales, analytical, negotiation, and management skills, with the ability to communicate effectively with both technical and non-technical stakeholders.

KEY PERFORMANCE AREAS:

Sales, Business Development & Marketing:

• Conduct market research and analyze market trends to identify business opportunities.
• Develop and implement sales and marketing strategies to grow the customer base within South Africa and relevant target markets.
• Actively pursue new customers and markets to ensure sustained growth in new business opportunities.
• Define market-specific product requirements and provide technical support and advice to customers.
• Strengthening the company image and product brand through proactive customer engagement, market visibility, and continuous improvement initiatives.

Customer Relationship Management:

• Set and meet customer-specific sales strategies and relationship plans.
• Ensure a customer visit schedule is in place, maintained, and achieved.
• Build and maintain strong customer relationships through effective communication and service delivery.
• Respond to customer complaints timeously and ensure appropriate corrective feedback is provided to relevant stakeholders.
• Conduct customer satisfaction surveys on a quarterly basis and implement improvement actions where required.

Pricing, Profitability & Sales Administration:

• Ensure product pricing remains competitive whilst supporting agreed company profit targets.
• Maintain a sales administration system that is accurate, current, and aligned with organisational policies and procedures.
• Collate and present marketing intelligence to support commercial decision-making.

Inventory, Logistics & Supply Chain Management:

• Monitor inventory levels to avoid overstocking or stockouts and support accurate demand forecasting.
• Coordinate with production, logistics, finance, and customers to align forecasted demand, manufacturing capacity, and resource availability.
• Conduct regular cycle counts across all sales logistics warehouses – both onsite, offsite and abroad – and coordinate quarterly stocktake events.

Supply Chain Optimization, Compliance & Reporting:

• Analyze data to identify inefficiencies in the supply chain related to all facets of sales logistics, and propose improvement or cost-saving initiatives while maintaining product quality.
• Develop strategies to mitigate risk and manage potential supply chain disruptions.
• Ensure compliance with South African legal and regulatory requirements, company procurement policies, supplier governance requirements, B-BBEE objectives, POPIA obligations, and applicable commercial contract controls.
• Maintain accurate records of shipments, inventory, customer contracts, and related commercial documentation.
• Prepare regular reports for senior management on sales, marketing, irregular expenditure, strategic incentives, and overall outbound supply chain performance.

Strategic Incentives:

• Identify, acquire, and implement strategic incentives with relevant governmental and industry-specific institutions and extended customer base, where applicable.
• Ensure timeous and effective compilation, submission, and finalization of all strategic incentive applications and claims.
• Ensure compliance with applicable strategic incentive rules, regulations, and procedures.

People Management:

• Manage employees within the marketing & sales, and sales logistics functions to optimize business performance and customer service and satisfaction.
• Plan, organize, assign, review, and evaluate the work of assigned professional and technical support staff.
• Ensure staff have the required skills and experience to execute their tasks effectively.
• Conduct performance planning sessions, compile performance management documentation, provide coaching and feedback, conduct performance reviews, and take corrective action where necessary in line with company policies and procedures.
• Proactively focus on succession planning and career development of employees in the marketing & sales and sales logistics functions.
• Ensure subordinates are effectively managed and measured against set objectives.