Sales Executive

Phoenix Recruitment; Cape Town; On-site; ZAR 350,000 - 600,000; Full time

Job summary

Luxury Private Game Reserve in Cape Town is seeking a Sales Executive with luxury hospitality experience to drive revenue growth and expand the client base through short-term sales strategies.

You will identify opportunities, build strong client relationships, and deliver exceptional service while attending trade shows and conducting sales activities. The role requires strategic and tactical thinking in a high-ambiguity environment.

Qualifications

• Experience in luxury 5* hospitality property sales operations.
• Strong ability to forecast occupancy and manage yield strategies.
• Proven track record in developing sales/marketing plans with travel partners.

Responsibilities

• Identify new business opportunities and expand the client base.
• Attend international/local trade shows and host trainings.
• Lead sales calls, contracting, and rate distribution.
• Maintain and grow relationships with trade and industry partners.
• Maintain master database of clients and opportunities.

Skills

Revenue strategy

Yield management

Market analyses

Sales planning

Negotiation

Client relationships

Education

Grade 12

Management qualification advantageous

Tools

Reservations & revenue software

Job description

Luxury Private Game Reserve with Head Offices in Cape Town is looking for a Sales Executive with high end safari or a luxury hospitality background.

As a Sales Executive, you will be responsible for leading revenue growth and expanding the customer base through the implementation of short-term sales strategies.

This role will work to identify new business opportunities, develop strong relationships with potential clients, and provide exceptional customer service.

You will be required to attend international and local trade shows, host in-office trainings and sales calls, engage in contracting and distribute rates contracts. Maintenance of the database will be essential and maintaining and growing new relationships with identified trade and industry players

Requirements:

• Grade 12
• A formal management qualification would be advantageous
• At least 3 - 5 years of previous experience in Sales operations of luxury 5* properties or lodges
• Proficient in understanding use of Yield-Management and Occupancy forecasting techniques
• Proficient in the creation and analysis of Market Studies
• Proficient in developing sales and marketing action plans with local and international travel trade partners
• Proficient in property specific reservations and revenue software to ensure that Occupancy and Rate are maximised
• Good understanding of Rate-Building methods
• Good understanding of financial processes and practices
• Proficient in negotiating cost of Distribution
• Knowledge of online marketing strategies, including social media, content marketing, search, and measurement analytics
• Ability to anticipate future circumstances and requests
• Ability to think strategically and tactically to position the property and its sales and revenue generation plans optimally
• Ability to correctly communicate detailed information and instructions to others
• Operates comfortably in an environment of high levels of ambiguity
• Ability to recognise market and revenue concerns
• Ability to “think on their feet” and to negotiate shrewdly
• High degree of confidentiality and integrity
• Excellent communication skills, organisational and time management skills
• Excellent attention to detail and accuracy
• Displays a sense of urgency and dedication to meeting needs and expectations
• Ability to work independently without receiving detailed instructions
• Good grooming and dress
• Ability to establish relationships with people from different backgrounds
• Committed to creating environments and systems that enable the delivery of exceptional and personalised services
• Models a life of personal service and support to the company
• Works to create a work environment that encourages high levels of engagement with the company
• Persistent in establishing and maintaining effective systems and process activities
• Effective in creating and fostering an environment of collaboration and commitment