Sales & CRM Consultant

Medical Resources Group (Pty) Ltd; Pretoria; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Medical Resources Group (Pty) Ltd is looking for a driven Sales & CRM Consultant in Pretoria. This role involves business development, managing client relationships, and providing training and support. Candidates should have at least Matric and experience in sales or client service, ideally in healthcare. The position offers a dynamic work environment with opportunities for growth while focusing on service excellence. Full training is provided, and a valid driver’s license is required.

Qualifications

• Essential: Matric / Grade 12.
• Valid driver’s license required.
• Experience in sales, business development, or client service.
• Healthcare administration or medical accounts experience is advantageous.

Responsibilities

• Prospect for new clients through networking and lead generation.
• Build and maintain relationships with new and existing clients.
• Provide client onboarding, training, and support.
• Process documentation and assist with administrative tasks.
• Collaborate with internal departments to achieve goals.

Skills

Strong communication and presentation skills

Professional client engagement ability

Sales-driven with strong relationship-building skills

Computer literate (MS Word, Excel, Outlook)

Self-motivated and target-oriented

Ability to multitask and manage priorities

Adaptable and eager to learn new systems

Able to perform well under pressure

Education

Matric / Grade 12

Tertiary qualification

Job description

Sales & CRM Consultant – Injury on Duty

Location: Groenkloof, Pretoria

Remuneration: Market-Related + Commission (based on experience)

Travel Required: Yes, regularly

About the Opportunity

Medical Resources Group is recruiting on behalf of our client, a well-established organisation in the healthcare administration and medical accounts sector, for a driven and professional Sales & CRM Consultant. This role combines business development, client relationship management, training, and client support. It is ideally suited to a candidate who is confident engaging with professionals, enjoys building long‑term relationships, and is motivated by both service excellence and achieving results. While industry experience is advantageous, the right personality, professionalism, and ability to connect with clients are more important. Full training will be provided to the successful candidate.

Key Responsibilities

Sales & Business Development

• Prospect for new clients through networking, referrals, cold calling, and lead generation
• Identify decision‑makers and business opportunities
• Present solutions and secure new client accounts
• Build and maintain a strong sales pipeline
• Contribute to achieving revenue and growth targets

Client Relationship Management

• Build and maintain strong relationships with new and existing clients
• Provide a high standard of client service and after‑sales support
• Ensure long‑term client retention and satisfaction
• Resolve client queries and account‑related matters professionally

Training & Client Support

• Provide client onboarding, training, and on‑site support
• Assist clients with processes, systems, and operational queries
• Conduct regular client visits and provide feedback to management
• Support clients telephonically and via email when required

Administrative & Operational Duties

• Process incoming documentation within required turnaround times
• Follow up on outstanding information and client queries
• Assist with billing, debtor follow‑ups, and administrative tasks where required
• Maintain accurate records of client interactions and activities

Team Contribution

• Work collaboratively with internal departments
• Adapt positively to change and business needs
• Share knowledge and contribute to a high‑performance culture
• Perform ad hoc duties as required by management

Minimum Requirements

• Matric / Grade 12 (Essential)
• Valid driver’s license
• Previous experience in sales, business development, client service, or account management
• Tertiary qualification (Advantageous)
• Experience in healthcare administration or medical accounts (Advantageous)

Key Skills & Competencies

• Strong communication and presentation skills
• Professional and confident client engagement ability
• Sales‑driven with strong relationship‑building skills
• Computer literate (MS Word, Excel, Outlook)
• Self‑motivated and target‑oriented
• Ability to multitask and manage priorities
• Adaptable and eager to learn new systems and processes
• Able to perform well under pressure

Candidate Profile

• Professional and well‑presented
• Commercially minded and service‑driven
• Comfortable engaging with medical professionals and business clients
• Proactive, organised, and resilient
• Motivated to grow their career and income through performance