Sales Associate ZA

Core Code io; Barberton; Hybrid; ZAR 167,000 - 257,000; Full time

Job summary

Core Code io is seeking a motivated Sales Associate to assist customers, drive sales, and contribute to business goals. You will understand customer needs, recommend solutions, and guide them through the purchasing process.

The role involves engaging with customers across channels, maintaining CRM data, and meeting sales targets in a flexible, remote-friendly setup. Strong communication and customer service skills are essential.

Qualifications

• Proven ability to communicate clearly with customers and understand needs.
• Experience in sales, retail, or customer-facing roles is preferred.
• Familiarity with CRM systems and digital communication tools.

Responsibilities

• Engage with customers via phone, email, chat, or in person to drive sales.
• Understand needs and recommend suitable products or services.
• Provide accurate product and pricing information and promotions.
• Generate and follow up on sales opportunities and close purchases.
• Maintain accurate customer data in company systems and CRM.

Skills

Verbal communication

Written communication

Customer service

Sales

Persuasion

Negotiation

Active listening

CRM familiarity

Time management

Teamwork

Independent work

English proficiency

Job description

We are seeking a motivated and customer-focused Sales Associate to assist customers, generate sales, and contribute to the achievement of business and revenue goals. The ideal candidate is personable, proactive, and confident in communicating with customers, understanding their needs, recommending appropriate solutions, and guiding them through the purchasing process.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong sales, persuasion, and negotiation abilities.
• Excellent active listening and customer needs assessment skills.
• Ability to confidently present products or services.
• Strong follow-up and relationship-building skills.
• Ability to handle objections and challenging customer situations professionally.
• Strong organizational and time-management skills.
• Results-oriented mindset with a focus on achieving sales targets.
• Comfortable using CRM systems, email, chat platforms, and other digital tools.
• Ability to work independently and as part of a team.

Requirements

• Previous experience in sales, retail, customer service, account management, or a similar customer-facing role.
• Experience assisting customers and supporting sales activities.
• Ability to meet individual and team performance targets.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work independently and as part of a remote team when applicable.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, and customer-oriented attitude.
• English proficiency is required if the position involves working with English-speaking customers.

By applying to this position, we’ll create your Simera Professional Key (SPK)— a unique key that helps you connect with employers, stand out, and secure the right match.