Sales Associate (40hr) - Volpes - N1 Value Center

TFG Limited; Wes-Kaap; On-site; ZAR 89,000 - 134,000; Full time

Job summary

TFG Limited in the Western Cape, South Africa, is seeking energetic team members to become ambassadors of the brand and deliver a warm, exceptional customer experience. You’ll help customers find items that fit their style while contributing to sales and maintaining a beautifully presented store.

The role requires a Matric certificate and retail experience; hospitality background is a plus. Strong communication, initiative, and teamwork are valued as you engage with customers daily.

Qualifications

• Matric certificate is required.
• Experience in retail sales is preferred.
• Hospitality industry experience is an advantage.
• Excellent communication and interpersonal skills are essential.
• Strong attention to detail and organizational skills are needed.

Responsibilities

• Be the Face of Our Brand and provide a welcoming customer experience.
• Assist customers in selecting products and drive sales.
• Track performance and contribute to meeting/exceeding targets.
• Maintain store stock and keep displays well-presented.

Skills

Customer service

Retail sales

Communication

Interpersonal skills

Initiative

Teamwork

Organizational skills

Education

Matric certificate

Job description

Western Cape, South Africa

Job Description

Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?

We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.