Sales Associate - @home - Western Cape

TFG Limited; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

TFG Limited, a leading retailer, is seeking high-energy individuals to deliver a warm, welcoming customer experience across our lifestyle brands. You will be an ambassador for the brand, helping customers find items they love while maintaining a beautifully presented store environment.

We value strong communication, interpersonal skills, and a genuine passion for delivering top-tier service. Previous retail experience and the ability to work well in a team will help you thrive in our dynamic,

Qualifications

• Matric certificate is required.
• Previous sales experience in a retail environment is preferred.
• Hospitality industry experience is an advantage.
• Deliver top-tier service and drive sales.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to take initiative and work well independently or in a team.
• Flexible to adapt to a fast-paced retail environment.

Responsibilities

• Be the Face of Our Brand and create a welcoming environment for customers.
• Sell a diverse range of stylish products and help customers find items they love.
• Track performance and seek opportunities to exceed targets and drive new sales.
• Maintain store stock and ensure the presentation delights customers.

Skills

Communication

Interpersonal skills

Retail sales

Teamwork

Organization

Initiative

Adaptability

Attention to detail

Education

Matric certificate

Job description

Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?

We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

Since the opening of our first store, @home has been redefining the homeware landscape with a unique blend of luxury and functionality throughout the home. Our vision is clear: to create spaces that inspire, comfort and delight, a place where you can truly imagine more. Our commitment to innovation drives us to constantly push the boundaries of what’s possible, introducing new concepts, and staying ahead of the curve. From contemporary and exquisite furniture finds to elegant décor and accessories, @home is a celebration of quality, comfort and timeless style.