Sales Associate (40hr) - Totalsports - Tonga Mall

TFG Limited; Mpumalanga; On-site; ZAR 100,000 - 180,000; Full time

Job summary

TFG Limited, a leading South African retailer, is seeking a customer-focused store associate to join our team. You will greet customers, understand their needs, and provide friendly service while maintaining brand standards in-store.

You will drive sales by offering suitable products, stay informed about the latest décor trends, and help replenish stock to ensure the shop is always ready for guests.

Qualifications

• Matric is required for this retail role and you must be able to work in a fast-paced store environment.
• Strong interpersonal and communication skills are essential for customer service excellence.
• You should be capable of building customer loyalty and delivering top-notch service.

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Skills

People skills

Target driven

Multi-tasking

Independent work

Initiative

Attention to detail

Builds Customer Loyalty

Customer service delivery

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

Trending

Job Description

Responsibilities:

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations byidentifyingand providing them with the bestpossible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for makingnew sales.
• Assistwith replenishing of stock to ensure the storeis ready for our customers at all times.

Qualifications & Experience:

• Grade 12 (Matric)

Skills:

• Passionate about people isa must.
• Target driven and experience focused.
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high levelof attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.