Sales Associate (120h) - Totalsports - Edendale (Contract)

TFG Limited; Edendale; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Totalsports is looking for a customer-focused team member to deliver exceptional service and drive sales in a fast-paced retail setting. You will act as a brand ambassador, help customers with the best product solutions and keep stock replenished for a smooth shopping experience.

The role requires Grade 12 (Matric) and a passion for people, with the ability to multitask and work independently while meeting sales targets.

Qualifications

• Grade 12 (Matric) required.
• Passionate about people and delivering great customer service.
• Able to multi-task in a fast-paced environment.
• Capable of working independently and taking initiative.
• Strong attention to detail and accuracy.
• Focus on building customer loyalty and delivering service.
• Skilled in negotiating and selling to meet targets.

Responsibilities

• Act as ambassador for brand and deliver amazing customer experience.
• Exceed customer expectations by identifying best solutions.
• Track sales performance against targets.
• Sell a diverse product range and stay up to date with trends.
• Identify opportunities to make new sales.
• Assist with stock replenishment to keep the store ready for customers.

Skills

Customer service

Negotiation & Selling

Multi-tasking

Independence

Initiative

Attention to detail

Builds customer loyalty

Customer service delivery

People person

Education

Grade 12 (Matric)

Job description

Trending

Job Description

Responsibilities:

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations byidentifyingand providing them with the bestpossible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for makingnew sales.
• Assistwith replenishing of stock to ensure the storeis ready for our customers at all times.

Qualifications & Experience:

• Grade 12 (Matric)

Skills:

• Passionate about people isa must.
• Target driven and experience focused.
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high levelof attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.