Sales Assistant - Cape Union Mart Quay Four V&A Waterfront

Cape Union Mart Group; Cape Town; On-site; ZAR 48,000 - 60,000; Full time

Job summary

A popular retail group in South Africa is looking for dedicated staff to exceed customer expectations and maintain sales standards. Candidates should have a Matric or equivalent and be willing to work retail hours. Responsibilities include managing transactions and providing top-notch customer service. Basic retail experience is valued, along with a clear credit record.

Qualifications

• Retail experience up to 6 months preferred.
• Willing to work retail hours.
• Clear Credit and Criminal record required.

Responsibilities

• Exceed customer expectations with selling techniques.
• Ensure individual targets are consistently met.
• Maintain housekeeping and visual merchandising standards.
• Establish professional relationships with customers.

Skills

Customer selling techniques

Problem solving

Time management

Exceptional customer service

Education

Matric or Equivalent

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential

• Matric or Equivalent
• Up to 6 months retail experience

Special Conditions Of Employment

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.