General Sales Workers ( Matriculants)

LW Recruitment Consulting; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

LW Recruitment Consulting is seeking a motivated General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. You will assist customers, process orders, maintain records, and ensure a welcoming sales area.

The role emphasizes teamwork, reliable service, and stock handling, with opportunities to grow within a customer-facing sales environment in Cape Town.

Qualifications

• Experience in sales, retail or customer service.
• Strong communication and interpersonal skills.
• Friendly, professional demeanor.
• Good organisational skills and attention to detail.
• Able to work well in a team and take direction.
• Basic numeracy and confidence handling sales transactions.
• Able to multitask in a busy environment.
• Reliable and punctual with strong service focus.

Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner.
• Support daily sales activities, including processing orders and handling routine sales transactions.
• Maintain accurate records of customer interactions, sales activity, and inventory where required.
• Ensure products are well presented and sales areas are clean, organised, and welcoming.
• Identify customer needs and recommend suitable products or services.
• Follow up on customer requests and resolve basic issues in a timely manner.
• Work closely with team members to achieve sales targets and maintain high service standards.
• Help receive, unpack, label, and organise stock as needed.
• Monitor stock levels and report shortages or discrepancies.
• Contribute to a positive team environment through reliable and proactive support.

Skills

Sales experience

Customer service

Communication skills

Organisational skills

Teamwork

Numeracy

Punctuality

Tools

POS systems

Job description

We are seeking for a motivated and customer-focused General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. This role is ideal for someone who enjoys working with people, maintaining organised sales processes, and contributing to overall business growth.

Key Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner

• Support daily sales activities, including processing orders and handling routine sales transactions

• Maintain accurate records of customer interactions, sales activity, and inventory where required

• Ensure products are well presented and sales areas are clean, organised, and welcoming

• Identify customer needs and recommend suitable products or services

• Follow up on customer requests and resolve basic issues in a timely manner

• Work closely with team members to achieve sales targets and maintain high service standards

• Help receive, unpack, label, and organise stock as needed

• Monitor stock levels and report shortages or discrepancies

• Contribute to a positive team environment through reliable and proactive support

Required Skills and Experience

• Previous experience in a sales, retail, or customer service role

• Strong communication and interpersonal skills

• A friendly, professional, and approachable manner

• Good organisational skills and attention to detail

• Ability to work well in a team and take direction when needed

• Basic numeracy and confidence handling sales transactions

• Ability to manage multiple tasks in a busy work environment

• Reliable, punctual, and committed to providing excellent service

Nice to Have

• Experience using point-of-sale systems or basic sales software

• Product knowledge relevant to the employer’s industry

• Experience with stock control or merchandising

• Confidence in upselling or cross-selling products and services

What Success Looks Like

• Customers receive prompt, helpful, and professional service

• Sales transactions are processed accurately and efficiently

• Stock and sales areas are maintained to a high standard

• The sales team is well supported in achieving business goals

• Daily operations run smoothly and consistently

Work Environment

This role suits someone who is hands-on, service-driven, and comfortable working in a customer-facing environment. The successful candidate will play an important part in supporting sales performance and helping create a positive experience for every customer.

Growth Opportunity

This position offers the opportunity to build core sales and customer service skills, gain valuable product and operational knowledge, and grow within a broader sales or retail career path.