SADC Regional Technical & Quality Manager

JA Solar; Johannesburg; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading solar energy company based in Johannesburg is looking for a dedicated professional to address feedback and product quality complaints from customers. The role requires conducting cause analysis, providing training to customers, and collaborating with internal departments. The ideal candidate should have a relevant educational background in engineering or business and possess strong analytical and communication skills. This is a full-time position offering a competitive salary and benefits package.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in data analysis and reporting.

Responsibilities

• Handle various feedback and product quality complaints from sales or customers.
• Conduct cause analysis and provide improvement measures.
• Conduct frequent site visits across different African countries.
• Provide customers with component installation training and support.
• Collaborate with internal departments to support business objectives.

Skills

Analytical skills

Communication skills

Interpersonal skills

Team collaboration

Data analysis

Education

Relevant educational background in engineering or business

Job description

A leading solar energy company based in Johannesburg is looking for a dedicated professional to address feedback and product quality complaints from customers. The role requires conducting cause analysis, providing training to customers, and collaborating with internal departments. The ideal candidate should have a relevant educational background in engineering or business and possess strong analytical and communication skills. This is a full-time position offering a competitive salary and benefits package.