Room Attendant

Vineyard Hotel; Wes-Kaap; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

21 days annual leave

Retirement benefits

Training and development

Job summary

Vineyard Hotel in Newlands, Cape Town, seeks a Room Attendant to maintain clean and welcoming guest rooms and public areas. You will ensure fresh linens, stock amenities, and uphold hygiene standards in a busy 4* environment.

The role requires Matric, ability to work flexible shifts, and a proven track record in hotel housekeeping. Excellent communication and teamwork are essential as you contribute to guest satisfaction.

Qualifications

• Matric (National Senior Certificate) required.
• Proven cleaning experience in a 4-star hotel.
• Able to work late and early shifts.
• Criminal record considered on assessment.

Responsibilities

• Maintain clean and tidy guest rooms & common areas.
• Ensure fresh linens and well-stocked amenities.
• Uphold hygiene and sanitation standards.
• Provide excellent guest service & responsiveness.
• Ensure safety and security compliance.
• Report on maintenance or safety issues.

Skills

Guest service

Teamwork

Attention to detail

Adaptability

Communication

Education

Matric (National Senior Certificate)

Job description

Room Attendant | Vineyard Hotel, Newlands, Cape Town

(Hourly Paid)

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment. We are looking to recruit a Room Attendant who will work in various areas and is responsible for cleaning, hygiene and presentation of all guest bedrooms and the cleanliness, hygiene and presentation of front of house and back of house areas.

Key Accountabilities:

1. Maintain clean and tidy guest rooms & common areas.
2. Ensure fresh linens and well-stocked amenities.
3. Uphold hygiene and sanitation standards.
4. Provide excellent guest service & responsiveness.
5. Ensure safety and security compliance.
6. Report on maintenance or safety issues.

Minimum Requirements:

• Matric (National Senior Certificate)
• Work various shifts (late, early)
• Work across multiple functions, & guest rooms
• Proven track record of guest room cleaning experience in a 4* (minimum) hotel environment
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence

Key Competencies:

• Clean guest rooms, public areas, lifts, lounges while maintaining hygiene standards.
• Deep clean guest rooms and public areas.
• Report cleaning or maintenance issues promptly.
• Maintain housekeeping supplies and handle cleaning equipment efficiently.
• Handle waste disposal.
• Follow safety rules when using cleaning products and chemicals.
• Work well with others, adapt to changes, and manage tasks efficiently.
• Possess product knowledge of the hotel to assist guests.
• Excellent verbal and communication skills.
• Use new technology effectively, such as mobile devices for housekeeping tasks
• Devotion to quality
• Listening skills
• Adaptability
• Social skills
• Initiative
• Vitality
• Sensitivity
• Service orientated

Employment Equity

Preference will be given to Employment Equity candidates in line with the Company’s transformation objectives in the Employment Equity Plan.

Why Apply?

• An empowering environment.
• A remuneration package including retirement and other benefits
• 21 working days leave per annum
• Training and development opportunities.

Should you not receive a response within 2 weeks of submitting your application, please consider your application unsuccessful.