Road Freight Controller

Boardroom Appointments; Johannesburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Boardroom Appointments seeks an experienced road controller for a freight forwarding role in Johannesburg. The candidate will co-ordinate shipments from PO issue to INCO terms, ensuring deadlines and procedures are met while maintaining service levels and margins.

Responsibilities include client communication, customs compliance, accurate data entry, and liaison with suppliers to ensure on-time uplift and correct invoicing. A professional, team-oriented approach is required.

Qualifications

• 3–5 years experience as a road controller in a freight forwarding environment with import & export experience.
• Freight forwarding course qualification is an advantage.

Responsibilities

• Coordinate all shipments for the client from issue of Purchase Order as per INCO terms.
• Ensure client deadlines and procedures are adhered to.
• Maintain good service levels and revenue margins as per contract rates; minimize write-offs/errors.
• Provide a positive learning environment to strengthen the team.
• Follow departmental and company SOPs.
• Dispatch shipments within the proposed time frame and keep the client informed of progress.
• Meet customs regulations and ensure timely document returns.
• Enter information accurately in the system; liaise with suppliers/expeditors for timely order uplift.
• Ensure PODs are returned and clients invoiced per agreed terms; explore cross-sell opportunities.
• Represent the company professionally and service clients across multiple transport modes.

Skills

Road controller experience

Freight forwarding knowledge

Import/export experience

Job description

• Freight Forwarding or any relevant course qualification is an advantage.
• Minimum of 3-5 years experience as a road controller in a freight forwarding environment with import & export experience.

Responsibilities:

• Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.
• Ensure client deadlines and procedures are adhered to.
• Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.
• Provide a positive learning environment in order to strengthen the team you are working with.
• Ensure all work is carried out in accordance with the departmental and company procedure manual.
• Ensure all shipments are dispatched within the proposed time frame.
• Keep client fully informed of the progress of the shipment.
• Ensure all Customs regulations are met including the prompt return of documents.
• Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.
• Ensure all information entered into the system is correct.
• Liaise with suppliers and expeditors to ensure timeous uplift of orders.
• Ensure PODs are returned by both the haulier and / or office of destination (hauliers are not to be paid unless PODs are received).
• Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
• Ensure that clients are invoiced according to the credit terms set out for their respective Account/
• Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.
• Ensure that the companyportrays a professional and friendly image to all clients.
• Handle multi modal/exports/import shipments according to client requirements.
• Ensure all destination county requirements are met.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager.