Risk Specialist Gauteng

Status Staffing; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

Status Staffing is seeking a professional with 3–7+ years of experience in risk insurance and financial services for a permanent position in Johannesburg. Candidates must have a Grade 12 qualification and relevant financial qualifications. key responsibilities include client servicing, providing risk advice on life and disability products, and ensuring compliance with regulatory standards. Strong communication skills in English and Afrikaans and proficiency in CRM systems like XPlan are essential. The role involves full-time hours, Monday to Friday from 08:00 to 17:00.

Qualifications

• 3–7+ years’ experience in risk insurance or financial services.
• FAIS compliance for providing risk advice is essential.
• Product accreditation with major life insurers is required.

Responsibilities

• Take ownership of an allocated portfolio of risk clients.
• Provide ongoing policy servicing, including reviews and claims support.
• Identify opportunities to grow the risk book within the existing client base.

Skills

Client relationship management

Technical knowledge of risk products

Fluent in English and Afrikaans

Proficiency in Microsoft Office

Compliance awareness

Education

Grade 12 (Matric)

Relevant financial qualification (e.g., CFP or NQF-aligned qualification)

Tools

CRM system (e.g., XPlan)

Job description

Employment type: Permanent. Sector: Wealth Management. Basic salary: Market related. Start date: ASAP.

Requirements

• 3–7+ years’ experience in risk insurance or financial services.
• Grade 12 (Matric).
• Relevant financial qualification (e.g., CFP or NQF-aligned qualification).
• FAIS compliant for providing risk advice.
• Product accreditation with major life insurers (or willingness or ability to obtain).
• Proven experience in advising on and servicing life risk products.
• Proficient in Microsoft Office.
• Computer literate and technologically savvy.
• Experience working with a CRM system (e.g., XPlan).
• Valid driver’s license.
• Fluent in verbal and written English and Afrikaans.
• Strong technical knowledge of risk products and structuring.
• Excellent client relationship management and communication skills.
• High attention to detail with strong administrative accuracy.
• Ability to work independently and within a team.
• Strong compliance awareness and commitment to ethical standard.

Duties

Client Servicing & Relationship Management

• Take ownership of an allocated portfolio of risk clients.
• Provide ongoing policy servicing, including reviews, amendments, and claims support.
• Ensure all clients are serviced in accordance with FAIS requirements.
• Act as the primary point of contact for all risk-related client queries.

Risk Advice & Policy Structuring

• Provide appropriate risk advice across life, disability, severe illness, and income protection products.
• Conduct needs analyses and ensure suitable product recommendations.
• Assist Wealth Advisors and Wealth Specialists with risk planning for their clients.
• Identify gaps in client cover and recommend appropriate solutions.

Integration of Merger Business

• Assist with the onboarding and integration of risk books from merger partners.
• Review existing policies to ensure relevance, competitiveness, and compliance.
• Engage with clients from acquired books to establish ongoing relationships.

Insurer & Stakeholder Engagement

• Liaise with life insurers regarding underwriting, policy servicing, and claims.
• Maintain strong relationships with key product providers.
• Ensure accreditation requirements with relevant insurers are maintained.

Compliance & Administration

• Ensure all advice and servicing activities comply with FAIS and internal compliance standards.
• Maintain accurate and up-to-date client records on Xplan or relevant CRM systems.
• Assist with audit requirements and provide necessary documentation when required.

Business Development & Growth

• Identify opportunities to grow the risk book within the existing client base.
• Support Wealth Advisors in cross-selling risk solutions.

Hours

• Monday to Friday: 08:00 – 17:00