Return to Work Coordinator

Altius Group; Adelaide; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Altius Group is seeking a Return to Work (RTW) Coordinator who will support injured workers on their recovery journey and partner with employers to enable safe, sustainable returns to work.

You'll coordinate early intervention activities, develop graded return-to-work plans in line with medical advice, liaise with treating practitioners, insurers and employers, and help manage claims while upholding legislative obligations.

Qualifications

• Return to Work Coordinator certification or similar qualification.
• At least six months' experience in workplace rehabilitation or return to work coordination.
• Experience as a Rehabilitation Consultant or in a similar role is valuable.
• Understanding of injury management principles and return to work practices.
• Knowledge of workers compensation legislation and regulations is valued.

Responsibilities

• Coordinate early intervention activities after an initial notification or referral.
• Support workers throughout their recovery and return to work journey.
• Partner with employers to identify suitable duties and develop graded return to work plans.
• Prepare, monitor and review recovery at work plans.
• Liaise with treating practitioners, employers, insurers and other stakeholders.
• Implement and maintain workplace return to work programs.
• Attend case conferences and contribute to effective claim management strategies.
• Identify barriers to recovery and develop practical strategies to achieve positive outcomes.
• Educate employers on their legislative and compliance responsibilities.
• Contribute to continuous improvements in policies, processes and systems.
• Manage wage reimbursement, billing and reporting as required.

Skills

Coordination

Communication

Problem-solving

Stakeholder engagement

Education

Return to Work Coordinator certification or equivalent

Job description

Get to know Altius Group

Altius Group was founded in 2001 with a vision to bring high-quality, compassionate rehabilitation services to the market and improve the lives of people impacted by injury. Today, we deliver services across three key areas: Workplace Services, People and Employee Services, and Disability Services- all driven by one goal: to elevate the wellbeing of people, workplaces and communities across Australia.

With a team of more than 800 healthcare professionals, we provide a comprehensive range of holistic, evidence-based health, rehabilitation and wellbeing services. Our mission is to be Australia's market leader in supporting people on their wellbeing journey.

About the role

Are you passionate about helping people recover from injury and achieve a safe, sustainable return to work?

As a Return to Work (RTW) Coordinator, you'll play an important role in supporting injured workers throughout their recovery journey while partnering with employers to create positive outcomes for workers and businesses alike.

You’ll coordinate return to work programs, identify suitable duties and work collaboratively with employers, treating practitioners and other stakeholders to overcome barriers and facilitate successful recovery at work.

Through your work, you'll help to:

• Support safe and sustainable returns to work.
• Minimise the impact of workplace injuries and lost time on businesses.
• Help employers manage workers compensation claims and meet their legislative obligations.

What you'll be doing

Your day-to-day responsibilities will include:

• Coordinating early intervention activities following an initial notification or referral.
• Supporting workers throughout their recovery and return to work journey.
• Partnering with employers to identify suitable duties and develop graded return to work plans in line with medical recommendations.
• Preparing, monitoring and reviewing recovery at work plans.
• Liaising with treating practitioners, employers, insurers and other key stakeholders.
• Implementing and maintaining workplace return to work programs.
• Attending case conferences and contributing to effective claim management strategies.
• Identifying barriers to recovery and developing practical strategies to achieve positive outcomes.Educating employers on their legislative and compliance responsibilities.
• Contributing to continuous improvements in policies, processes and systems.
• Managing wage reimbursement processes, billing, reporting and associated administration as required.

What you'll bring

We're looking for someone who combines a genuine passion for helping people with strong coordination, communication and problem-solving skills.

Ideally, you'll have:

• A Return to Work Coordinator certification or similar qualification.
• At least six months' experience in workplace rehabilitation, return to work coordination or a related field, with one to two or more years' experience highly regarded.
• Experience as a Rehabilitation Consultant or in a similar role will be particularly valuable.
• An understanding of injury management principles and return to work practices.
• Knowledge of workers compensation legislation and regulations, highly regarded but not essential.

You’ll also bring:

• Strong stakeholder engagement, influencing and negotiation skills.
• A strategic and solutions-focused approach to problem-solving.
• Excellent attention to detail and organisational skills.
• The ability to manage competing priorities, work autonomously and contribute positively to a collaborative team.
• Strong interpersonal skills and a commitment to achieving safe, sustainable return to work outcomes.

Why join Altius Group?

At Altius, you'll be part of a team that makes a meaningful difference in the lives of people, workplaces and communities. You'll have the opportunity to build strong stakeholder relationships, contribute to better recovery outcomes and play an active role in helping people return to work with confidence.

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Altius Group is an Equal Opportunity Employer committed to building an inclusive workforce. Research shows that women, people living with disability, LGBTQIA+ people, First Nations people and people from minority groups may be less likely to apply for a role if they feel they do not meet every requirement. We value diversity and inclusion and strongly encourage candidates from all backgrounds to apply.