Retail Team Member

Placements24; Upington; Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Staff discounts

On-the-job training

Flexible hours

Friendly team atmosphere

Job summary

Placements24 in Upington is seeking adaptable Retail Team Members to provide excellent customer service, assisting shoppers, operating the POS, and helping maintain a welcoming store. You will join a busy retail team with flexible hours and on-the-job training.

The role offers staff discounts and a friendly atmosphere, with reliability and a willingness to learn as essential attributes. Prior retail experience is not required, making this a great entry point for those new to retail who value

Qualifications

• Previous experience in retail or customer-facing role is beneficial but not required.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Willingness to learn about products and services offered.
• Reliability and punctuality are essential.

Responsibilities

• Provide excellent customer service, assisting shoppers with product inquiries and locating merchandise.
• Operate the Point of Sale (POS) system accurately for all customer transactions, including sales, returns, and exchanges.
• Maintain store appearance and standards, including restocking shelves, organizing displays, and ensuring cleanliness.
• Assist with receiving and processing incoming stock efficiently.
• Collaborate with team members to achieve store objectives and create a positive work environment.
• Handle customer feedback and address minor issues as they arise, escalating complex problems when necessary.

Skills

Customer service

Communication skills

Team player

Reliability

Flexible

Job description

About the Role

Our client is looking for adaptable and customer-focused Retail Team Members to join their dynamic team in Upington . In this role, you will be involved in various aspects of store operations, ensuring a seamless shopping experience for every customer. Whether assisting with sales, maintaining stock levels, or ensuring the store is presentable, your contribution is vital. This position offers a flexible schedule and the chance to be part of a supportive team committed to delivering excellent service in a bustling retail setting.

Key Responsibilities

• Provide excellent customer service, assisting shoppers with product inquiries and locating merchandise.
• Operate the Point of Sale (POS) system accurately for all customer transactions, including sales, returns, and exchanges.
• Maintain store appearance and standards, including restocking shelves, organizing displays, and ensuring cleanliness.
• Assist with receiving and processing incoming stock efficiently.
• Collaborate with team members to achieve store objectives and create a positive work environment.
• Handle customer feedback and address minor issues as they arise, escalating complex problems when necessary.

Requirements

• Previous experience in a retail or customer-facing role is beneficial but not required.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Willingness to learn about products and services offered.
• Reliability and punctuality are essential.
• Flexibility to work varied shifts, including weekends and evenings.

Benefits

• Competitive hourly rate.
• Flexible working hours, suitable for various lifestyles.
• Opportunities for on-the-job training and development in retail.
• Staff discounts on merchandise.
• A friendly and encouraging team atmosphere.