Retail Team Leader

Absolute Pets; Klerksdorp; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Absolute Pets is seeking a dedicated Team Leader for our Klerksdorp store to drive sales, service excellence, and efficient stock and admin management. You will lead the team, mentor staff, and ensure the store operates to meet performance targets while upholding Absolute Pets’ culture and standards.

You will develop and coach team members, demonstrate world-class customer service, and ensure product knowledge is shared across the team to deliver a seamless shopping experience.

Qualifications

• Lead store staff to meet performance expectations.
• Develop team through individual development plans.
• Provide world-class service and be a brand ambassador.

Responsibilities

• Achieve store sales and GP targets.
• Visual merchandising management.
• Show World Class service and help others to provide it.
• Ensure store is fully stocked and place orders as needed.
• Execute admin duties fully and efficiently.
• Limit stock loss and shrinkage to below target levels.
• Oversee and manage all admin functions.
• Manage all staff performance and development.

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Klerksdorp.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.