Pet Retail Team Lead: Sales, Service & Stock

Absolute Pets; Klerksdorp; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Absolute Pets is seeking a dedicated Team Leader for our Klerksdorp store to drive sales, service excellence, and efficient stock and admin management. You will lead the team, mentor staff, and ensure the store operates to meet performance targets while upholding Absolute Pets’ culture and standards.

You will develop and coach team members, demonstrate world-class customer service, and ensure product knowledge is shared across the team to deliver a seamless shopping experience.

Qualifications

• Lead store staff to meet performance expectations.
• Develop team through individual development plans.
• Provide world-class service and be a brand ambassador.

Responsibilities

• Achieve store sales and GP targets.
• Visual merchandising management.
• Show World Class service and help others to provide it.
• Ensure store is fully stocked and place orders as needed.
• Execute admin duties fully and efficiently.
• Limit stock loss and shrinkage to below target levels.
• Oversee and manage all admin functions.
• Manage all staff performance and development.

Job description

Absolute Pets is seeking a dedicated Team Leader for our Klerksdorp store to drive sales, service excellence, and efficient stock and admin management. You will lead the team, mentor staff, and ensure the store operates to meet performance targets while upholding Absolute Pets’ culture and standards.

You will develop and coach team members, demonstrate world-class customer service, and ensure product knowledge is shared across the team to deliver a seamless shopping experience.