Retail Team Leader

Absolute Pets; Hillcrest; On-site; ZAR 167,400 - 279,000; Full time

Job summary

A leading pet retailer in South Africa is seeking a passionate Team Leader to join their growing store in Hillcrest. The ideal candidate will be responsible for achieving sales targets, maintaining excellent service levels, and managing stock and team performance. The role requires a strong leader who embodies the company's values and can develop their staff effectively. A thorough understanding of pet products and the retail environment is essential.

Responsibilities

• Achieve store sales and GP targets.
• Manage visual merchandising in the store.
• Demonstrate and instill world-class service standards.
• Ensure adequate stock levels and manage ordering processes.
• Oversee all administrative duties and limit stock loss.
• Manage and develop staff performance and knowledge.

Skills

Sales management

Visual merchandising

Customer service excellence

Stock management

Staff management

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hillcrest.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.