Retail Sales & Customer Service Specialist

Pepkor Speciality; Oos-Kaap; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Pepkor Speciality is seeking a customer-focused sales assistant to support daily store operations and maximize turnover. You will assist customers, handle stock, support merchandising, and ensure accurate administration. A team-driven environment and a proactive attitude are essential.

The role requires Matric/Grade 12 and prior sales experience. Strong communication and attention to detail will help you thrive in a busy retail setting.

Qualifications

• Matric/Grade 12 is required.
• Experience in sales and customer service is desired.
• Ability to work in a team and plan daily tasks.
• Computer literacy and attention to detail required.
• Good communication and stress tolerance are essential.
• High integrity and initiative expected.

Responsibilities

• Achieve daily, weekly and monthly sales targets.
• Protect assets including stock, cash, and personnel.
• Implement company policies and store procedures.
• Maintain store/department layout and merchandising.
• Provide excellent customer service.
• Ensure proper stock room administration, markdowns and lay-bys.
• Maintain replenishment and housekeeping.

Skills

Sales experience

Customer service

Team player

Task planning

Computer literacy

Attention to detail

Communication skills

Stress tolerance

Integrity / initiative

Education

Matric/Grade 12

Job description

Pepkor Speciality is seeking a customer-focused sales assistant to support daily store operations and maximize turnover. You will assist customers, handle stock, support merchandising, and ensure accurate administration. A team-driven environment and a proactive attitude are essential.

The role requires Matric/Grade 12 and prior sales experience. Strong communication and attention to detail will help you thrive in a busy retail setting.