Retail Sales & Customer Experience Specialist

Uniting Holding; Vereeniging; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Uniting Holding in Vereeniging is seeking a motivated Retail Sales Representative to join our team. You will assist customers, promote products, and help achieve sales targets in a fast-paced retail environment.

The successful candidate will have strong communication, a friendly demeanour, and the ability to work weekends and public holidays as required. Prior retail experience is an advantage, and reliable transport is helpful.

Qualifications

• Previous retail or sales experience is advantageous.
• Excellent communication and interpersonal skills.
• Friendly, confident, and customer-focused personality.
• Strong selling and negotiation skills.
• Ability to work independently and as part of a team.
• Target-driven and motivated to achieve results.
• Good organisational and time-management skills.
• Basic computer skills.
• Professional appearance and attitude.
• Must be willing to work retail hours, including weekends, public holidays, and extended hours when required.
• Reliable transport will be an advantage.

Responsibilities

• Welcome and assist customers in a professional and friendly manner.
• Identify customer needs and recommend suitable products or services.
• Promote products, special offers, and promotions.
• Achieve daily, weekly, and monthly sales targets.
• Process sales and assist customers with enquiries.
• Build and maintain positive relationships with customers.
• Follow up on leads and potential customers.
• Keep the sales area neat, organised, and well presented.
• Maintain accurate records of sales and customer information.
• Handle customer complaints and queries professionally.
• Work effectively as part of a team.

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Negotiation skills

Teamwork

Time management

Organisational skills

Basic computer skills

Professional appearance

Job description

Uniting Holding in Vereeniging is seeking a motivated Retail Sales Representative to join our team. You will assist customers, promote products, and help achieve sales targets in a fast-paced retail environment.

The successful candidate will have strong communication, a friendly demeanour, and the ability to work weekends and public holidays as required. Prior retail experience is an advantage, and reliable transport is helpful.