Retail Sales Associate (Specialty Goods)

Placements24; Durban; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Employee discounts

Training on sales techniques

Flexible schedules

Commission/bonuses

Job summary

Placements24 in Durban is seeking a friendly Retail Sales Associate to be the frontline of customer service. You’ll help customers choose products, process sales at the POS, and maintain a welcoming shopping environment while upholding brand standards.

You’ll build product knowledge through training, assist with stock and displays, and contribute to achieving store targets through upselling, all in a fast-paced retail setting.

Qualifications

• Experience in a customer-facing role, preferably retail.
• Excellent communication and interpersonal skills.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and lift moderate weight.
• Proactive approach to learning about product offerings.
• High school diploma or equivalent.

Responsibilities

• Engage customers in a friendly and knowledgeable manner.
• Process sales transactions accurately using the POS system.
• Maintain store appearance, including stocking shelves and displays.
• Assist with inventory management, including receiving new stock.
• Provide product information and answer customer questions.
• Contribute to achieving store sales targets through upselling.

Skills

Customer service

Communication

Interpersonal skills

Basic math

Stamina

Proactive learning

Education

High school diploma

Tools

POS system

Job description

About the Role

Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their specialty goods store in Durban . You will be the primary point of contact for customers, providing expert advice, assisting with purchases, and creating a welcoming shopping environment. This role is perfect for individuals passionate about the products they sell and dedicated to delivering outstanding service. You will contribute to the store's success by building customer loyalty and ensuring a seamless sales process, embodying the brand's commitment to quality and customer satisfaction in a vibrant retail setting.

Key Responsibilities

• Engage customers in a friendly and knowledgeable manner, understanding their needs and recommending appropriate products.
• Process sales transactions accurately using the POS system and handle cash and card payments.
• Maintain store appearance, including stocking shelves, arranging displays, and ensuring cleanliness.
• Assist with inventory management, including receiving new stock and monitoring stock levels.
• Provide product information and answer customer questions regarding features and benefits.
• Contribute to achieving store sales targets through excellent service and upselling techniques.

Requirements

• Previous experience in a customer-facing role, preferably in retail.
• Excellent communication and interpersonal skills.
• Basic mathematical skills for handling transactions.
• Ability to stand for extended periods and lift moderate weight.
• A proactive approach to learning about product offerings.
• High school diploma or equivalent.

Benefits

• Competitive hourly wage and potential for commission/bonuses.
• Flexible work schedules.
• Employee discounts on merchandise.
• Training on product knowledge and sales techniques.
• A positive and collaborative team environment.