Retail Sales Associate (Specialist)

Placements24; Randfontein; On-site; ZAR 72,000 - 88,000; Full time

Benefits offered by this job

Commission based on sales

Employee discounts

Comprehensive training

Career advancement

Team events

Job summary

Placements24 in Rustenburg, North West, is seeking a dedicated Retail Sales Associate to deliver exceptional customer service, understand shopper needs, and guide customers to the right product. You will demo products, answer questions, and process sales at the POS.

The role offers an annual salary of R80000, plus commission, employee discounts, training and opportunities for career advancement in a dynamic retail environment.

Qualifications

• Previous experience in retail sales, preferably in a specialist role.
• Excellent communication and interpersonal skills.
• A genuine passion for product category and a desire to learn more.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to work effectively in a team environment.
• Basic math skills and familiarity with POS systems.
• Flexibility to work weekends and evenings.

Responsibilities

• Engage with customers in a friendly and professional manner, identifying their needs and preferences.
• Provide detailed product information, features, and benefits to assist customers in their purchasing decisions.
• Conduct product demonstrations and provide expert advice on usage and care.
• Process sales transactions accurately using the POS system.
• Maintain an organized and appealing sales floor, ensuring products are well-displayed and stocked.
• Handle customer inquiries, returns, and exchanges efficiently and courteously.
• Build and maintain strong customer relationships to foster loyalty and repeat business.
• Achieve personal and store sales targets through effective sales techniques.
• Stay up-to-date with product knowledge and industry trends.
• Collaborate with team members to ensure overall store success.

Skills

Retail sales

Communication

POS systems

Teamwork

Customer service

Tools

POS systems

Job description

About the Role Our client, a renowned retail brand specializing in (insert specific product category, e.g., electronics, fashion, home goods), is looking for a dedicated and knowledgeable Retail Sales Associate to join their team in Rustenburg, North West . This role focuses on providing exceptional customer service, understanding customer needs, and expertly guiding them towards the perfect product. As a specialist in our product offerings, you will be a key point of contact for customer inquiries, product demonstrations, and post-sale support. This is an excellent opportunity for individuals passionate about (product category) to build a career in a dynamic retail environment. You will be instrumental in creating a positive shopping experience that encourages repeat business and builds brand loyalty within the Rustenburg community.

Key Responsibilities

• Engage with customers in a friendly and professional manner, identifying their needs and preferences.
• Provide detailed product information, features, and benefits to assist customers in their purchasing decisions.
• Conduct product demonstrations and provide expert advice on usage and care.
• Process sales transactions accurately using the Point of Sale (POS) system.
• Maintain an organized and appealing sales floor, ensuring products are well-displayed and stocked.
• Handle customer inquiries, returns, and exchanges efficiently and courteously.
• Build and maintain strong customer relationships to foster loyalty and encourage repeat business.
• Achieve personal and store sales targets through effective sales techniques.
• Stay up-to-date with product knowledge and industry trends.
• Collaborate with team members to ensure overall store success.

Requirements

• Previous experience in retail sales, preferably in a specialist role, is highly desirable.
• Excellent communication and interpersonal skills.
• A genuine passion for (product category) and a desire to learn more.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to work effectively in a team environment.
• Basic math skills and familiarity with POS systems.
• Flexibility to work various shifts, including weekends and evenings.
• A proactive and self-motivated approach to sales and customer engagement.
• Reliability and punctuality are essential.
• Must be based in or able to commute easily to Rustenburg, North West .

Benefits

• An annual salary of R80000, commensurate with experience.
• Attractive commission structure based on individual sales performance.
• Significant employee discounts on all merchandise.
• Comprehensive training programs focused on product knowledge and sales techniques.
• Opportunities for career advancement within the retail sector.
• A positive and energetic work environment.
• Team-building activities and social events.
• Exposure to innovative products and cutting-edge retail strategies.