Retail Sales Associate — Customer Focus & Stock Support

LW Recruitment Consulting; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

LW Recruitment Consulting is seeking a motivated General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. You will assist customers, process orders, maintain records, and ensure a welcoming sales area.

The role emphasizes teamwork, reliable service, and stock handling, with opportunities to grow within a customer-facing sales environment in Cape Town.

Qualifications

• Experience in sales, retail or customer service.
• Strong communication and interpersonal skills.
• Friendly, professional demeanor.
• Good organisational skills and attention to detail.
• Able to work well in a team and take direction.
• Basic numeracy and confidence handling sales transactions.
• Able to multitask in a busy environment.
• Reliable and punctual with strong service focus.

Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner.
• Support daily sales activities, including processing orders and handling routine sales transactions.
• Maintain accurate records of customer interactions, sales activity, and inventory where required.
• Ensure products are well presented and sales areas are clean, organised, and welcoming.
• Identify customer needs and recommend suitable products or services.
• Follow up on customer requests and resolve basic issues in a timely manner.
• Work closely with team members to achieve sales targets and maintain high service standards.
• Help receive, unpack, label, and organise stock as needed.
• Monitor stock levels and report shortages or discrepancies.
• Contribute to a positive team environment through reliable and proactive support.

Skills

Sales experience

Customer service

Communication skills

Organisational skills

Teamwork

Numeracy

Punctuality

Tools

POS systems

Job description

LW Recruitment Consulting is seeking a motivated General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. You will assist customers, process orders, maintain records, and ensure a welcoming sales area.

The role emphasizes teamwork, reliable service, and stock handling, with opportunities to grow within a customer-facing sales environment in Cape Town.