Retail Manager | Strand

Essential Health Pharmacy Group; Strand; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Essential Health Pharmacy - Strand is seeking a Retail Manager to optimize shopper experience and act as liaison between management and customers. You will oversee day-to-day store operations, allocate tasks, motivate staff, and ensure efficient till flow and stock control.

The role requires a minimum of 3 years in a management position, solid numeracy, and proficiency with MS Office, with willingness to work retail hours. This is a hands-on leadership post within a busy community pharmacy.

Qualifications

• Grade 12 / Matric with Math 50% and Languages 50%.
• Minimum of 3 years in a management role with relevant work experience.
• Sound numerical skills.
• Computer literate – MS Office.
• Willing and able to work retail hours.

Responsibilities

• Daily opening and/or closing of the store with the Pharmacy manager/pharmacist.
• Ensure queues flow smoothly through tills.
• Organise store operations and assign responsibilities to staff.
• Manage cash shorts/overs and float handling at POS.
• Control store budgets to minimise expenditure and improve efficiency.
• Deal with customer complaints to protect store reputation.
• Oversee stock control including receipts, invoices, returns, expired stock, and cycle counts.
• Ensure merchandising is neat and displays are professional.
• Handle staff complaints, training, and upliftment.

Skills

People management

Customer service

Communication

Teamwork

Numeracy

Computer literacy

Education

Grade 12 / Matric

Tools

MS Office

Job description

Essential Health Pharmacy - Strand is recruiting for a Retail Manager. The main purpose of this role is to enhance shopper experience and to function as the liaison between management and customers. Retail Manager will be in managing the day-to-day optimal functioning of the store / operations and allocate responsibilities to personnel and motivate them to reach their maximum capacity.

Minimum Requirement - Essential:

• Grade 12 | Matric with Math 50% | Math Lit 60% | Languages 50%
• Minimum of 3 years management role with the relevant work experience.
• Sound numerical skills
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• 3 years’ work experience, with 2-year supervisory experience

Job Specification:

• Daily opening and / or closing of store with the Pharmacy manager / Pharmacist.
• Ensure that queues flow smoothly through the isle at till points
• Organise all store operations and responsibilities to personnel.
• Manage the shorts and overs at the points of sale, including floats
• Control the store budgets aiming for minimum expenditure and efficiency.
• Deal with complaints from customers to maintain the stores reputation.
• Stock control oversee key focal points receiving, invoices, returns, expired stock, cycle counts, to follow.
• Merchandising, oversee and ensure that product displays are professionally packed.
• Manage staff complaints, training, and upliftment.

Abilities and skills:

Communication | Customer service orientated, teamwork, integrity, Accuracy and attention to detail, numeracy, Literacy, Computer Literate, Well presented, Willing and able to work retail hours. Valid driver’s license and reliable transport

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

If you have not been contacted within 2 (two) weeks please accept that your application has been unsuccessful.