Retail Field Specialist | Cpt

Smollan Activation; Cape Town; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Smollan Activation is seeking a field-based role to manage food service and bakery-related activities within convenience stores. The role focuses on ensuring delivery of client objectives within defined responsibilities and maintaining store standards and stock control.

The position covers checking product listings, packaging, shelf displays, planograms, and stock rotation, while enforcing promotion compliance, health and safety, and site hygiene.

Responsibilities

• Check product listings and ranging
• Ensure that dealers purchase stock from client approved suppliers
• Check packaging, labelling, display of products on shelves
• Check stock rotation
• Check compliance on marketing and promotions
• Manage and evaluate promotional and marketing compliance
• Facilitate the implementation of promotion grids
• Report to trade marketing on any concerns on promotional activity
• Ensure understanding of objectives of various promotions
• Provide feedback to relevant stakeholders
• Ensure site-specific planograms and category flows are implemented
• Take photo of new displays for reporting
• Ensure shelf health is implemented and maintained
• All displays set according to management requirements
• Ensure health and safety site compliance
• Ensure site hygiene compliance
• Ensure 100% compliance on all actual stores planned
• Adhere to call-cycle process
• Call cycle management
• Report discrepancies, re- plan, and communication to stakeholders
• Provide continuous feedback to manager as per client requirements.
• Accurate report submission
• Follow up and investigate queries and problems, taking corrective action and providing the relevant feedback
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines.
• Ensure data integrity of all reports to client and management
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Impart correct knowledge and enhance corrective measures

Job description

To manage the food service and bakeries in convenience stores through ensuring delivery of client objectives within parameters of responsibility.

Key Responsibilities and Deliverables

• Check product listings and ranging
• Ensure that dealers purchase stock from client approved suppliers
• Check packaging, labelling, display of products on shelves
• Check stock rotation
• Check compliance on marketing and promotions

Evaluate and manage marketing and promotions

• Manage and evaluate promotional and marketing compliance
• Facilitate the implementation of promotion grids
• Report to trade marketing on any concerns on promotional activity
• Ensure understanding of objectives of various promotions
• Provide feedback to relevant stakeholders

Point of Sale Compliance & Health compliance

• Ensure site-specific planograms and category flows are implemented
• Take photo of new displays for reporting
• Ensure shelf health is implemented and maintained
• All displays set according to management requirements
• Ensure health and safety site compliance
• Ensure site hygiene compliance

Call-cycle compliance

• Ensure 100% compliance on all actual stores planned
• Adhere to call-cycle process
• Call cycle management
• Report discrepancies, re- plan, and communication to stakeholders

Liaise with customers and clients

• Provide continuous feedback to manager as per client requirements.
• Accurate report submission
• Follow up and investigate queries and problems, taking corrective action and providing the relevant feedback

Effective teamwork and self- management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines.
• Ensure data integrity of all reports to client and management
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Impart correct knowledge and enhance corrective measures