Retail Centre Manager

Ability Executive Recruitment; South Africa; On-site; ZAR 420,000 - 780,000; Full time

Benefits offered by this job

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Job summary

Ability Executive Recruitment seeks a Centre Manager in Claremont, South Africa, to optimize trading opportunities, manage leases, and drive financial performance. You will lead budgeting, facilities maintenance, tenant installations, and building administration while supervising personnel and service contractors.

Responsibilities include people management, marketing of space, lease negotiations, and management reporting. A valid Fidelity Fund Certificate and PPRA compliance are required.

Qualifications

• 3–5 years of relevant experience in property/centre management.
• Fidelity Fund Certificate required and compliant with PPRA.
• Proven retail centre management experience including leasing, staff supervision and customer service.

Responsibilities

• People management: training & development, culture, values.
• Marketing of space & renewals: vacancy accuracy, lease negotiations, broker comms, renewal planning.
• Property management: prepare management pack, coordinate meetings with Finance.

Skills

People Management

Lease Negotiations

Budgeting

Vendor Management

Customer Service

Education

Fidelity Fund Certificate

Tools

SAP

MDA

MS Office

Job description

Full time

Claremont, South Africa

We are seeking a Centre Manager to manage the building byoptimizing all trading opportunities, including lease agreements, and ensuringthat the portfolio’s financial performance remains sound and optimizing thebuilding's income stream by establishing and maintaining mutually beneficialrelationships with tenants, managing and controlling personnel, servicecontractors, repairs, revamps, tenant installations, inspections, and generalbuilding administration.

This position will require an all-rounded propertyprofessional.

In this role, you will lead efforts in budgeting and expensecontrol, building management and administration, facilities maintenance, andtenant installations. Some of the most important tasks include the following:

• PeopleManagement: Training & development, Corporate culture change,living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy,marketing plan based on vacancy list, including determining tenant mix, leasenegotiations according to approval framework & mandate, draft motivationfor approvals of deals, communication with brokers, sustainable income streamsecured whilst taking account of the viability of tenant (trade densities) andrequired tenant mix, as well as profile and image of the building, retain orreplace tenant in time at an optimal rate, contract administrationis accurate, complete, and on time, tenants fully installed and in time asper, specifications within the agreed time frame, attract and approvetargeted tenants.
• PropertyManagement: Prepare the management pack, in conjunction withFinance, coordinate, arrange & attend management meetings.
• Budgeting:Income& Expense Control
• Budgeting:Provideinputs into income & expense budgets based on knowledge of theproperty market in the cluster, manage income & expenses
• Income:Monitor actual income vs. budget,evaluate outstanding rent-roll -by timeously following-up & implementingcorrective measures, involvement & monitoring of legal cases, vacant spacestrategy in conjunction with the Regional Manager, confirm the validity oftransactions for commission claims
  

Requirements

• Between3 – 5 years of relevant experience in the property/centre managementindustry
  

Musthold a valid Fidelity Fund Certificate and satisfy the requirements as setout by the PPRA and current legislation for the position.

• Provenretail shopping centre management experience, including overseeing dailyoperations, staff supervision, leasing management and customer service ina retail environment.
  
• Proficiencyin computer applications including MS Office (Excel, Word, PowerPoint), aswell as business systems such as SAP and MDA.
  
• Awarenessand implementation of quality standards.
  
• Basiccontract management abilities.
  
• Provenexperience in managing and maintaining service level agreements (SLAs)with vendors and service providers.
  
• Workingknowledge and understanding of lease conditions.
  
• Administrationprinciples and reporting expertise.
  
• Understandingof cost budgeting and control.
  
• Workingknowledge of statutory requirements, including the Occupational Health andSafety Act