Retail Care Associate - Onboarding Training Included

Uniting Holding; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Cape Town is seeking a customer care associate to join their dynamic team. The role involves greeting customers, offering expert product advice, and driving sales through exceptional service. Candidates should have a Matric certificate and preferably previous retail or customer service experience. This position offers complimentary training, business travel opportunities, and staff accommodation to further enhance your career in retail.

Benefits

Complimentary onboard training

Business travel opportunities

Staff accommodation

Qualifications

• Matric certificate or equivalent is mandatory.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills needed.

Responsibilities

• Greet and assist customers with expert product advice.
• Drive sales by identifying customer needs and upselling.
• Maintain thorough understanding of product range.
• Collaborate with team to achieve store goals.
• Resolve customer inquiries and complaints effectively.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Ability to handle multiple tasks

Positive attitude

Willingness to learn

Education

Passed Matric or equivalent (NQF Level 4)

Job description

A leading retail company in Cape Town is seeking a customer care associate to join their dynamic team. The role involves greeting customers, offering expert product advice, and driving sales through exceptional service. Candidates should have a Matric certificate and preferably previous retail or customer service experience. This position offers complimentary training, business travel opportunities, and staff accommodation to further enhance your career in retail.