Retail Care Associate - Onboarding Training Included

Novelty Anchors; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Complimentary onboard training

Business travel opportunities

Staff accommodation

Job summary

A leading retail company in Cape Town is seeking a customer care associate to join their dynamic team. The role involves greeting customers, offering expert product advice, and driving sales through exceptional service. Candidates should have a Matric certificate and preferably previous retail or customer service experience. This position offers complimentary training, business travel opportunities, and staff accommodation to further enhance your career in retail.

Qualifications

• Matric certificate or equivalent is mandatory.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills needed.

Responsibilities

• Greet and assist customers with expert product advice.
• Drive sales by identifying customer needs and upselling.
• Maintain thorough understanding of product range.
• Collaborate with team to achieve store goals.
• Resolve customer inquiries and complaints effectively.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Ability to handle multiple tasks

Positive attitude

Willingness to learn

Education

Passed Matric or equivalent (NQF Level 4)

Job description

A leading retail company in Cape Town is seeking a customer care associate to join their dynamic team. The role involves greeting customers, offering expert product advice, and driving sales through exceptional service. Candidates should have a Matric certificate and preferably previous retail or customer service experience. This position offers complimentary training, business travel opportunities, and staff accommodation to further enhance your career in retail.