Retail Business Analyst I

Boardroom Appointments; South Africa; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A South African recruitment agency is seeking a Retail Business Analyst I to design, implement, and support business systems. The ideal candidate will have an IT degree, a certificate for Business Analyst, and 3-5 years of experience in business analysis and the retail sector. Key responsibilities include application support and vendor management, with an emphasis on ethical standards and effective customer service.

Qualifications

• 3 to 5 years in Business Analysis is required.
• Experience in Retail is advantageous.

Responsibilities

• Provide support for retail applications.
• Maintain retail applications.
• Manage vendors.
• Support project management.

Skills

Effective decision-making

Customer service

Results-driven

Work planning and improvement

Information sharing

Ethical standards

Adaptability

Talent development

Education

IT Degree

Certificate for Business Analyst

Tools

SQL

Job description

About the job Retail Business Analyst I

Job purpose: The role is focused on designing, implementing and supporting business systems and processes throughout their development life cycle. This role encompasses solution design, business analysis, implementation, and post implementation support as well as maintaining the solutions hub.

Minimum requirements

• IT Degree
• Certificate for Business Analyst (advantageous)
• SQL (advantageous)
• Experience:
• 3 to 5 years in Retail (advantageous)
• 3to 5 years in Business Analysis

Competencies and Skills

• Make Effective Choices
• Serve The Customer/Member
• Get Results
• Plan for & Improve Work
• Share Information
• Perform to Ethical Standards
• Adapt
• Building and developing talent

Key performance areas

• Retail Applications support
• Retail Applications Maintenance
• Vendor management
• Project management and support
• Applications Documentation