Restaurant Assistant Duty Manager: Elevate Service & Team

MyCareerCraft; Paarl; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

MyCareerCraft is seeking a Restaurant Assistant Duty Manager to support the Restaurant Manager in the day-to-day running of a busy dining venue in Paarl. You will help ensure smooth service, maintain high guest experience, and lead a small team during service.

The role requires 2–3 years of restaurant supervisory experience, strong knowledge of F&B service, and the ability to interact with discerning clients while upholding hygiene and safety standards.

Formación

• 2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment
• Comfortable interacting with high-end or discerning clientele
• Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals
• Demonstrated team leadership and staff training capabilities
• Professional appearance with a strong guest service orientation
• Ability to quickly become familiar with the menu and operational procedures
• Availability to work hospitality hours, including evenings, weekends, and public holidays
• Strong interpersonal and communication skills
• Ability to maintain professional relationships across departments

Responsabilidades

• Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback
• Support the training, development, and performance management of restaurant staff
• Communicate relevant information effectively to the team, management, and guests
• Coordinate communication between front-of-house and kitchen teams to ensure seamless service
• Assist with staff scheduling and oversee stock flow within the restaurant
• Perform daily cash-ups and liaise with relevant departments or suppliers when required
• Ensure compliance with health, safety, and hygiene standards
• Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary

Conocimientos

Restaurant management

Client interaction

Food & beverage service

Staff training

Guest service orientation

Menu familiarity

Hospitality hours

Interpersonal communication

Inter-department relationships

Descripción del empleo

MyCareerCraft is seeking a Restaurant Assistant Duty Manager to support the Restaurant Manager in the day-to-day running of a busy dining venue in Paarl. You will help ensure smooth service, maintain high guest experience, and lead a small team during service.

The role requires 2–3 years of restaurant supervisory experience, strong knowledge of F&B service, and the ability to interact with discerning clients while upholding hygiene and safety standards.