Responsible AI Governance Specialist

MCI Careers; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

MCI Careers is seeking a Responsible AI Specialist to translate governance frameworks into actionable controls across our AI initiatives. You will collaborate with legal, risk, and engineering teams to ensure fairness, transparency, and accountability in AI deployments.

The role requires experience in risk assessments, regulatory alignment, documentation, and education of stakeholders. Join a global firm delivering CX, BPO, and cloud solutions while shaping responsible AI governance across

Qualifications

• Bachelor's Degree in Law, Ethics, Public Policy, Information Systems, Computer Science, Data Science, Risk Management, or a related field.
• Minimum 3 years of experience in governance, compliance, ethics, risk management, AI policy, or related disciplines.
• Understanding of AI, machine learning, and Generative AI technologies.
• Knowledge of responsible AI principles and governance concepts.
• Experience conducting assessments, reviews, or compliance activities.
• Strong analytical and critical-thinking abilities.
• Excellent communication and stakeholder engagement skills.
• Experience developing policies, standards, or governance documentation.
• Ability to interpret regulatory and policy requirements.
• Strong research and problem-solving capabilities.
• Experience working across multiple stakeholder groups.
• Ability to influence and educate diverse audiences.

Responsibilities

• Support the implementation of responsible AI practices across the organization.
• Assist in developing responsible AI frameworks and standards.
• Promote ethical AI principles and governance controls.
• Support AI oversight and review processes.
• Ensure responsible AI considerations are incorporated into projects.
• Identify and manage ethical and operational risks associated with AI systems.
• Conduct responsible AI assessments and reviews.
• Evaluate fairness, transparency, explainability, and accountability considerations.
• Identify potential risks and recommend mitigation strategies.
• Support impact assessments for AI initiatives.
• Ensure alignment with emerging AI regulations and standards.
• Monitor developments in AI regulation and industry guidance.
• Support compliance assessments and governance reviews.
• Assist with audit and reporting requirements.
• Maintain documentation and compliance records.
• Promote awareness and understanding of responsible AI practices.
• Provide guidance to business and technical teams.
• Support training and awareness initiatives.
• Facilitate discussions on AI ethics and governance.
• Act as a trusted advisor on responsible AI matters.
• Help strengthen the organization's AI maturity and governance capabilities.
• Stay informed about emerging trends and best practices.
• Evaluate new responsible AI methodologies and frameworks.
• Recommend improvements to governance and oversight processes.
• Contribute to organizational AI strategy initiatives.

Skills

AI governance

Analytical thinking

Communication skills

Stakeholder engagement

Policy development

Regulatory interpretation

Research skills

Cross-functional collaboration

Influence & education

Education

Bachelor's degree

Job description

MCI Careers is seeking a Responsible AI Specialist to translate governance frameworks into actionable controls across our AI initiatives. You will collaborate with legal, risk, and engineering teams to ensure fairness, transparency, and accountability in AI deployments.

The role requires experience in risk assessments, regulatory alignment, documentation, and education of stakeholders. Join a global firm delivering CX, BPO, and cloud solutions while shaping responsible AI governance across