Resort Operations & Guest Experience Lead

The Beekman Group; KwaMakhutha; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Onsite accommodation

Job summary

The Beekman Group, headquartered around Illovo Beach Club in Kingsburgh, KwaZulu-Natal, South Africa, invites applications for a Resort Manager role. The position oversees staff, property maintenance, guest relations and budgetary controls within a timeshare environment, with shifts including weekends and holidays.

Onsite accommodation is provided. The successful candidate will have 3+ years in resort management, HR/IR experience, and strong communication and decision-making skills to operate

Qualifications

• 3 years’ experience in a Resort Manager position.
• Previous experience with Timeshare.
• Must have HR & IR experience to deal with staff.
• Excellent communication skills.
• Be deadline orientated & have ability to work under pressure.
• Excellent decision-making skills.
• Un-endorsed Code 08 driver’s license.
• Excellent interpersonal skills.
• Attention to detail.
• Be of Sober Habits.

Responsibilities

• Manage staff and all aspects of the property and facilities.
• Ensure regular maintenance of the property is carried out effectively.
• Interact with guests.
• Monitor budgets and process relevant documentation.
• Be prepared to work shifts, weekends and public holidays.
• Handle guest queries and manage online booking platforms and booking periods.

Skills

Resort management

HR & IR experience

Excellent communication

Interpersonal skills

Attention to detail

Deadline oriented

Analytical

Self-starter

Sober habits

Driver's license

Job description

The Beekman Group, headquartered around Illovo Beach Club in Kingsburgh, KwaZulu-Natal, South Africa, invites applications for a Resort Manager role. The position oversees staff, property maintenance, guest relations and budgetary controls within a timeshare environment, with shifts including weekends and holidays.

Onsite accommodation is provided. The successful candidate will have 3+ years in resort management, HR/IR experience, and strong communication and decision-making skills to operate